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Definitely call the office, let them know the situation, and have them insist that the rights of all tenants should be respected.
Brian, your reactionary response to the loud kids (getting them sent to jail) is childish on your own part. Your long trip gives you no right to be rude nor to get the police involved. When you do that, you mess with a person's record. That's simply not civilized for a one-time deal. A far more civilized response would be to ask politely; remember the Golden Rule.
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