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I guess the simple answer is that most people generally want to get as much money as possible for the least amount of effort. Restaurants and their employees are no exceptions. I agree that we, as the average customer, shouldn't be expected to make up for the poor economic prospects of the average food establishment.
I look at tips as an "I know your job probably sucks and that it is highly likely that you're being compensated incredibly poorly for the amount of bullshit that you have to put up with" tax.
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