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Amazingly, our kitchen remodeling has taken many months and has had many many mix-ups, problems, etc. - very similar deal to yours.
Yes. You have to stand up for your consumer's rights in this area, it seems. Then you have to stay on 'em till things get right.
The threat of small-claims court has in fact worked for us in another deal - with heating contractors.
You can threaten in writing, you can copy a lawyer in your communications, and you can also copy the president of the company. Thise tactics have worked for us.
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