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Maybe your Norton is out of date? Or possibly you have a virus which has rendered Norton useless. You might try <a href="http://housecall.trendmicro.com/">Housecall</a>. It's a free online virus scanner that works really well. I find it better than most other commercial virus scans, and it is trusted by many corperations in order to keep virus free.
As for Windows Media Player, you can just run a search on your system for wmplayer.exe If it's not there, you might want to try reinstalling it.
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