Quote:
Originally posted by moonstrucksoul
isn't that more of the bodyshops fault? did they give you an itemized repair list? your insurance should still go to bat for you. and they are gonna get your deductible back from the guy who lost his ladder right?
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The mirror not being fixed was the body shop's fault, the scratches on the door were never included in the repair order for some reason. When I called the body shop to tell them about the scratches they called the insurance company and then told me they wouldn't fix it because the insurance company was claiming it didn't happen during the accident.
It all turned out ok since the body shop was able to buff out the scratches. No getting my deductible back since we have no idea who lost the ladder.