Quote:
Originally posted by punx1325
Small problem with this, yea you can file a complaint with the corporate office. All they do is send a letter to the store manager, and most of the time the store manager sends it stright to the trash can. I know from personal experience. You need to go there and personally talk to a manager. It is the only way you will get this issue resolved.
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Depends on the company. I filled out a generic complaint form at Fry's Electronics and dropped it in the mail. 48 hours later, they called me up and got the shit straightened right out. Then they sent me a followup letter to make sure I was happy.