What this cretin is doing, is tantamount to menacing, which, in most counties is a criminal act. I'm pretty sure the store owners don't want a lawsuit on their hands due to this guy's obvious anger issue. Sounds like a powder keg about ready to blow. I would complain...loudly.
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"The gift of liberty is like that of a horse, handsome, strong, and high-spirited. In some it arouses a wish to ride; in many others, on the contrary, it increases the desire to walk."
-- Massimo d'Azeglio
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