Quote:
Originally posted by Mister B
When my dell burner started acting up they had a technician sent to my dorm room 2 days later! He even replaced it with a faster drive. Maybe you aren't being demanding enough or something, but give them hell and you should easily be able to get a new drive.
Are you by chance using Easy CD Creator? If you are, try reinstalling the software with the newest version, or use a different program all together.
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I'm using Nero 6. I've experienced the same problem with other software, too, however.
My extended warranty covers on-site repairs, so they are supposed to send a technician over on the next business day, AFTER the support tech on the phone has assessed what the problem is. Considering the sort of problem this is, however, I don't know how well this can be diagnosed.
Still, I'm not going to let this be swept under the carpet.