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I am a big believer in the chain of command. You did what was right. You reported a potential safety hazzard to your immediate supervisor. after a reasonable period of time went by, you then went over his head, to his supervisor. Correct?
First: Is the problem corrected, yet?
Second: If it is, you need to document the entire situation, with names, dates, times and places. Then you need to present this documentation to the store manager. Let him do his job. From the sounds of it, he's taking care of things.
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"I distrust those people who know so well what God wants them to do because I notice it always coincides with their own desires." - Susan B. Anthony
"Hedonism with rules isn't hedonism at all, it's the Republican party." - JumpinJesus
It is indisputable that true beauty lies within...but a nice rack sure doesn't hurt.
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