Hybrid owner sues Honda over mileage claims
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Hmmmm I don't see how they can be held to this.
At the bottom I believe they still put, "Your Mileage May Vary." Just like the excercise and diets, "Results not typical." |
I further don't see why even the claimed mileage is considered good. Honda was pulling 45-50 actual MPG out of cars in 1988. Surely they can do better now.
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I'll bet this guy drives his Prius like he drove his Mercedes, which means inefficient. I also can't really imagine that S.CA is a particularly good venue for the Prius given the amount of traffic. Having lived in Riverside and done a lot of business in Ontario, I can confirm that everything backs up pretty well at rush hour there. |
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Hey, put this guy's car on the dynamometer and if it doesn't get the mileage advertised this guy has a case. Actually, put a large sample on the machine and see how they do and how the cars really score.
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Thanks for the correction, LS. |
Why does the class action lawsuit just involve honda? As far as i can tell, the epa's method of determining fuel efficiency means most advertised mpg's are off. It also seems totally reasonable that your fuel efficiency would depend heavily on how you drive.
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No one is being physically harmed, new consumer technology, caveat emptor. There aren't dates to go along with the events in the article, but if he bought the hybrid at any point in the last year without knowing about the fuel efficiency discrepancy then he obviously hasn't done any research at all. I think that awareness of the epa's method's shortcomings has been pretty common knowledge for a couple years. He should really be suing the epa for their simplistic and generally inaccurate method of determining fuel efficiency. |
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You really can't fault a big business for using a number given to them by the EPA, especially when it sounded so good! They're in it to sell cars. While consumers need to be protected, this sounds like it's pushing it, in my book. |
Most of my friends are unhappy with their Prius's gas consumption. 32 mpg in a hybrid is far less effective as a mid 90s geo metro which could get as good as 60 mpg. I wonder if the whole thing is a joke.
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I know a number of people who have a Prius, and generally they are quite satisfied with the mileage they get. Of course, my town is 1) a college town, and 2) not overly large, but 3) full of liberals who drive Priuses, and 4) really the perfect condition to drive the Prius under--tons of stop-and-go driving. Personally, I'm in the market to buy a car this fall. I'm eyeing the Honda Fit, because 1) it's a traditional engine so I can maximize fuel efficiency on the open road, and 2) I can get it with a manual transmission (good for stop-and-go driving, which is what I usually do). The Fit gets in the upper 30s for mpg in real-life driving conditions--much better than the 20mpg I'm getting now in a Volvo station wagon. |
Even with variable mileage, one would expect a vehicle to do better than what the Civic Hybrid does. It's more than a stretch to claim it on being a leadfoot when this car can only get a little more than half of the fuel economy that it advertises. Honestly, would you buy a Fit if in reality it only gave you 20 mpg instead of 30?
No matter if the fine print says "Mileage will vary" or "Mileage may vary" or if it doesn't say it at all, was it unreasonable for him to have the expectation that this hybrid vehicle would at the very least be more effeicient than a conventional Honda Civic (which it doesn't appear to be)? |
Here's a link to an interview with the waste of skin who filed the lawsuit: HIT ME!!!!!!!!!!!!!!!. he comes off as a crybbaby spoiled brat who needs to get slapped in the face for about 30 minutes. The best bit is this bullshit piece of attempted justification:
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What, it's against the fucking law to roll your fucking windows down? What a fucking douchebag. |
If you lived in 100+ degree weather, you'd be a 'douchebag', too. Rolling down the windows allows hot air from the outside of the car into the already hot car, not improving the temperature of the air. AC can be necessary when it's hot. The bottom line is that running the AC shouldn't bring you from 51 mpg to 30.
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After reading the article, it definitely seems like the plaintiff is kind of an idiot. On the other hand, there is definitely something off here. I get better mileage than him in non-hybrid Accord, using A/C and radio! Maybe it really is his driving habits or the area he lives (lots of hills).
Anyway, Honda shouldn't put numbers on the car that are unachievable by ANYONE, whether or not the EPA generated them. If the guy can show that no one can get close to that performance out of the car he may have a point. If even a couple of people get close (and I bet some can surpass the EPA estimates), than it's not a question of fraudulent claims. |
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Why always so pissy about everything? Calm down. They also did a show on A/C vs. windows down in relation to fuel efficiency on Mythbusters and with windows down actually performed WORSE than A/C on full blast. |
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I gotta disagree about it being necesary. For hundreds of years people have lived in deserts before the advent of cars or air conditioning. People are used to having it available is all. But agreed, AC shouldnt drop you that low. But the overall combination of being a lead foot, the AC and some possible engine issue certainly could. And it sounds like he's loading it to nearly its weight capacity as well. Big friggin surprise. Personally, I think hybrids are a joke. They don't really improve mileage. They don't really take us through the necesary steps toward getting rid of fossil fuels. They just use the same ole technology augmented by an electric motor.... Which gets powered by fossil fuels. They are, in essence, pointless. |
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So chill out, Mr. Shadow. |
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I lived in the Florida panhandle for three years which has scorching heat and extreemly high humidity and I used my car's air conditioning exactly 4 times. And as for Mythbusters, just 'cause it's on a TV show doesn't mean it's true, in fact, most of the stuff on MythBusters has been disproven. |
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As to the tough talk: I've been shot in the leg, so why do other people complain about getting shot? |
Having spent a few years living out in the Mojave Desert, all I can say is driving around with no a/c out there is downright masochistic. Set your oven to 450, then put a fan in front of it, then put your head in front of that fan. That's what driving around with the windows down feels like out there. There is no cool breeze, all you'll just be greeted with a blast of hot desert air.
As for windows down vs windows up w/ a/c, open windows increase a vehicle's coefficient of drag, moreso than the parasitic loss on an engine caused by the compressor in an air conditioning system. In stop-and-go traffic, yeah the a/c might be seen as inefficient, but at highway speeds, you're better off using the a/c. Either way, it shouldn't be enough to result in a 40% difference between advertised and actual mileage |
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If you live in Florida and don't use your air conditioner regularly, I'm man enough to admit that I couldn't do it. /threadjack QuasiMondo is right about the coefficient of friction and windows. Running your air conditioner in stopped traffic raises the RPM's than you'd otherwise have, but on the highway, it shouldn't really affect the MPG more than a few percentage points, which isn't going to be the big factor in this case. Like I said before, driving a hybrid like an E320 isn't going to result in the best possible performance. |
Driving like it was a Mercedes-Benz E320 wouldn't give you the worst possible performance, either. A mid-sized luxury car doesn't exactly invite you to drive like you're a member of the Andretti family.
Here's a link to the interview conducted with John True: http://www.autobloggreen.com/2007/07...es-the-guy-su/ |
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Second. If it was a an actual electric car that you have to plug in, yes the electricity is likely coming from fossil fuels. However, electricity generation is more efficient at the plant AND they have much better pollution controls. |
Hmmm I've driven the 2007 Honda Civic Hybrid for well over 1500 miles.
I did this out in Arizona, covered literally the whole state in most directions. On the LONNNNG drives that were mostly either flat or downhill (Out there you can easily spend 2 hours driving downhill.) I easily attained 48-52 mpg. BUT. Driving anywhere that even remotely uphill (I mean as low as 3% grade) or city driving I never broke 37 mpg. I use cruise control as often as possible, and with the Hybrid Civics you cant drive like a Ferrari if you wanted to. They have HORRIBLE low end power for quick starts compared to non-Hybrid variations. Was it a great car to travel 1500~ miles in? Hell yeah. Would I buy the Hybrid over the normal Civic? Nope. That extra 5-6 grand will take YEARS to pay off. Not worth the extra dough. Does this guy have a good complaint, I'd say so. Long as he only tries to get the EPA/Honda to admit AND fix the problem does he deserve it. He does not deserve any sort of money in return though. ** Notes: ** Every single fuel up I do in fact calculate my mpg. These numbers are very important to me, they tell me how good of a driver I've been. Going from 50 mpg to 37 mpg is a massive difference, and it is very sad that Honda only relies on the higher one when it comes to advertising. The Civic has one kickass panel. |
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However, I also disagree with you on the humidity. Humidity is much much worse than dry heat. Israel and Egypt was quite bearable in the summer but Southeast Asia was brutal with all the mugginess. It's like being smothered with a wet blanket AND it's hot....ugh... But seriously, I am a bit mad at Honda too. I bought a Civic (non-hybrid0 recently. It is advertised at 30/40 mpg. Sadly, I am getting nowhere near that. I am not even getting 30 mpg. That really sucks especially since I bought the car specifically for it's mileage. If i had known it would be that far off, I would have bought a different car. Yes, I realize results will vary but this is waaay off. It constitutes fraud and false advertising to me. |
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God I love engineering school for this stuff... And I spent a summer in KC, the heat was pretty brutal, I still don't use my AC. I just don't like them. |
krwlz, it is my impression that the battery is charged by energy produced when the driver brakes. This energy would be purely lost as heat. If the battery was charged by the combustion engine you'd NEVER see an increase in mileage because there will be inherent loss of energy to inefficiencies in conversion/storage.
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Regenerative braking does not provide enough energy to recover the charge on a hybrid vehicle's battery on it's own. While coasting will increase the time spent charging the battery, any increase in mileage will be from being a lightfoot, and not from regenerative braking. If the battery runs low, the engine will start up to recharge the battery.
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I can squeeze 20mpg out of a 1991 Lincoln with a 5.0L High Output engine that got a 17/24 on the old test. This guy is driving like a jackass if he's not getting decent mileage. That said, hybrid cars are a sham, it's all about image. Take out the extra thousand pounds of electric drivetrain and batteries and you'll get better mileage with just the gas engine most of the time.
The average hybrid driver is some yuppie jackass who watched "An Inconvenient Truth" and thinks they're doing something good by switching to mercury-filled CFL bulbs (I guarantee 90% of people don't recycle them) and driving a car with a quarter ton of toxic heavy metal under the back seat and thinking they're making a difference and looking good to all their yuppie buddies. Quote:
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I just bought a used (1997) VW Golf 1.6, manual transmission, here in Iceland... and the thing runs like a champ. Has about 80,000 miles on it, gets between 30-40 mpg regularly (unleaded), even after 10 years. No way I would buy a hybrid if its mileage wasn't any better than a 10 year old VW. The last owner told us that it was getting close to 40 mpg highway driving, and I've seen it with my own eyes. I'll take this car over any new fancy thing any day. :thumbsup:
Also, why don't more people drive diesel? My mom also has a VW Golf, bit newer than mine (2001?) and she gets insane mileage in that thing. One fill up on her diesel tank will get her at least 450+ miles, which beats any hybrid I've seen. I know diesel exhaust isn't the best for the environment :rolleyes: but if people are looking purely for higher MPG, then diesel seems the way to go. |
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what happens to the batteries once they are no longer able to hold a recharge? is the environmental impact on that "good"?
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As of now, it isn't. |
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But obviously people can get the mileage posted by the EPA and by Honda. The fact that said mileage may occur under so called optimal conditions is immaterial, because you can in fact achieve such mileage. |
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The 50/40 mileages are clearly not typical. That information should be made available to buyers. |
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as far as the lottery is concerned it is also made clear via the "odds of winning." that is part of every contest from lottery to winning a free pepsi. |
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What are the odds that you can actually get your Civic hybrid to get 50 mpg? How many tested even under optimal conditions, can get that? We don't know. All we have is the vague "your mileage may vary". What it should say is "You're probably not going to get 50 mpg. Shoot, you'll be lucky to get 40. Most people get around 32." FALSE advertising. The EPA is wrong, and Honda is wrong to go along with it. |
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Results not typical and Your Mileage May Vary. It clearly falls under "puffering" and "salesmanship." YMMV hasn't changed until recently wherein EPA was pressured to change their methodologies. Their methods were extremely hard to replicate. Just like people who read the prospectus for any stock offering, there is a chance you may not achieve the same results. Just like there is a chance that you may even meet or exceed them. |
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"Results not typical" would be acceptable. "Results may vary" isn't. |
Well, the guy gets bonus points for being a complete jackass for believing anything that a profit-seeking mega-corporation releases. Money-money.
Example: My General Motors (made in Canada / Asia) truck supposedly gets 24 miles a gallon. Downhill. With a tailwind. They'll post 24 because they can get away with it legally. Has nothing to do with the actual reality. Consumer reporting organizations would get a thumbs up here. I'm sure if I got on the Intarweb and looked up customer experiences with Honda Hybrids... I'd find the real MPG ratings of this vehicle in practice as opposed to lab conditions. (hands out T-shirts for everyone) I DID THE RESEARCH. |
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Undercarriage rust protection???? there are numerous other items that could be listed that "salesmanship ethics" are questionable. I would state that YMMV and Results not typical is pretty equal in my view of the world. Quote:
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The EPA & its testing standards garbage can take a flying leap, Honda can follow them out the window. It's just another case of finger pointing and the blame game. Honda didn't test it, 20 year-old EPA standards never accounted for hybrid motors, so... nobody to blame but the consumer here.
In this day and age of "Nothing is my fault, and I'll sue someone." Personal responsibility is dead. Period. Maybe this dude is a duchebag and drives like a jackass, so what? Someone needs to get off their ass and test the damn car and put a realistic MPG estimate on the sticker. How hard is it to gas the fucking thing up and drive it, then write down the results?? Duh...? I assume that this method is somehow flawed or non-exact. :rolleyes: |
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As a salesman, inserting the YMMV caveat protects me from bullshit claims like this one because I did, in fact, tell them that their mileage may vary.
Honda used the standard of the time. It's not their fault that the EPA required them to use an unreasonable test to calculate the final number. I think that you could even argue that as a Japanese car maker, they would lobby for the change since the new one favors cars that are actually fuel efficient, which most American cars are decidedly not. Will, salemanship is the antithesis of business ethics. It's about forcing the facts into an argument that someone who wants something actually needs it. No one NEEDS a Prius since there are lots and lots of alternatives. They convince themselves that do need it, and the salesman's job is to help them do it at this dealership instead of the one down the street. |
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I wouldn't want to live in a world where we excuse immoral and unethical practices simply because someone wants to make a buck. I mean, I don't see a reasonable man like you, The_Jazz, thinking that the Haliburton war profiteering is in any way right. I am, of course, not suggesting that what has happened here is on the same scale as Haliburton, but the doing anything for a buck philosophy has serious problems. |
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The_Jazz continued what I'm assuming your argument would be: basically that money > ethics. I would strongly disagree, and would gladly live in poverty as opposed to becoming a bad person. I guess that makes me either crazy, or full of... Quote:
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will, at the risk of a further threadjack, I think you missed a major part of my argument. The salesman's job is to make the FACTS fit the PERCEPTION. The guy who taught me more about selling than anyone other than me once explained the great salesman theory. The best saleman in the world can actually sell ice cubes to Eskimos. He does that by convincing them that cubed ice is better, faster and easier than ice they dug up themselves. In reality, it's the same damn thing as what's all around them, but they didn't have to make the ice cubes themselves, and sometimes that hassle is worth the expense. Good salesmen NEVER EVER LIE to a customer; if you get caught in a lie, not only will you lose that sale, but you can rest asured that every cohort of the lost sale is going to know about your truth problem. I never said that they weren't responsible for their statements, but I think that we all know that the truth about anything depends on your perception. Even in math, as we see here, there are very few absolute truths.
Mentioning Haliburton is a big old strawman. They don't have salemen. They don't need them. Why would you pay a sales force when the easy channels for your products and services are automatically opened to you. |
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As you say, a good salesperson never lies. But what about those who inform the salesmen? I've known car salesmen, and they're not all upper management or mechanics. A lot of them simply get their information from the brochures and from more knowledgeable managers. There is a lie or an omission somewhere between those who tested and noted the abilities and features of the car and the salespeople. It was in that mess that the mistake was made. Someone knowingly allowed the incorrect or misleading figures of the EPA to be put on the window of the car, and all the "results may vary" business can't excuse deliberately misleading by not putting a correct and authentic figures for customers. Maybe I should put it this way: what if the next Kia Rondo advertises "top speed: 155 mpg, results may vary"? Quote:
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Typical to you isn't the same as my typical. My typical driving is dense city driving, I'm lucky to get within 5mpg of what the "city" rating is. My highway is a little closer but again, my own driving habits alter it. My wife driving the car gets much better mileage. Again, salesmen are allowed to "puffer" I believe that is the legal term they are allowed to use. It is a time honored tradition to try to part a person with their money, salespeople have been able to do it easiliy and readily for centuries. |
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Ready? You're wrong. Absolutely, completely and utterly wrong. At least about Honda. Honda did not come up with the methodology for calculating the MPG for vehicles. That is and always has been the baliwick of the EPA. If you don't like it, complain about them, not Honda. The current testing methodologies also are an EPA creation. The original testing standards were in place for decades until they changed a few years ago. That's why most cars took a noticable drop in MPG. The test itself was created artificially high milage, but all automakers had to use the same test to calculate the averages. Quote:
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Again, the EPA screwed up. Honda used that to their advantage to misinform. |
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Again, you're assuming that everyone is gunning it in their hybrid. I see no evidence to suggest this. As a matter of fact, I have several friends who drive conservatively in their Priuses and who do not get anywhere near the EPA mileage. Do you have information, besides the mpg, to suggest these people are burning more gas by driving inefficiently? |
will, you don't seem to get it, so let me make this perfectly clear.
You know the MPG numbers in the window? Those are required to be there by law. They are only allowed to be calculated in the way that the EPA dictates. You have to accurately represent what the results are, no matter if the test is inherently flawed or not. Again, Honda (or any other carmaker) did not do anything wrong here. They obeyed the law to the letter. If they had posted different, lower numbers, they would have been breaking the law. Honda did not misinform anyone. To the contrary, they actually did inform people of the results as required by law. Blaming Honda in this argument makes no sense to me at all. |
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Of course I 'get it'. They're using the EPA's blunder to their advantage. [I]They're passing on the misinformation, misinformation that they benefit from.[/O] I don't know how you're not getting it. |
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Why in the world would a salesman EVER tell you that the milage would be lower? He has no way of knowing about that. Besides, the sticker itself says "your milage may vary". Quote:
What you want is for Honda to have been misreporting the MPG for their vehicles even though that was 1) against the law and 2) would have put them at a competitive disadvantage. Again, you're tilting at windmills here. Don't be mad at Honda. Be mad at the EPA. |
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You can bet your ass if the government said that the Hummer H3 got 9 mpg when it actually got 12 mpg, they'd be going nuts. Honda has consented to and passed on and promoted the incorrect information because it is beneficial. Quote:
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No I don't, but Gwhiz who used to post here regularly mentioned that the process for getting the most gas mileage was quite different in his hybrid than thought. It was a matter of learning how to coast more often which is counter intuitive to normal driving of pressing the gas and applying the brake. It is a different methodology than what people normally do in driving a normal fuel vehicle. Quote:
change a few things like an engine chip and that mileage changes, also change the oil type, change the size of the wheels and tires, all those factor in gas mileage, manual versus automatic, the list goes on and on. you get those really nice 18" wheels, you've changed the gas mileage specs. Again, what is typical usage for you is not the same as typical usage for me or someone who lives in the Mojave desert. |
I feel like I'm arguing with a wall, so this is my last time through this.
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Their cars DO use less gas. It's just not as much as the original test showed. Obviously it is a selling point, but the carmaker can only show you the results based on the EPA test. It's a very good reason why they tell you your milage may vary. Quote:
I will point out that telling a customer that the MPG shown on a car sticker is a federal crime, even if it is techically true. Again, hard to blame any dealer or carmaker for that one. Quote:
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You might find these interesting reading: http://www.epinions.com/content_4524974212 http://www.edmunds.com/insideline/do...ticleId=104936 http://www.fueleconomy.gov/feg/info.shtml#estimates |
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I keep hearing "Mileage may vary" but what is the acceptable margin for variance? I drive a Ford explorer, and as leadfooted as I am, and as loaded up with work equipment that this truck is, I still manage 13 mpg from a vehicle that's rated at 13/17.
When the best you can muster is only 60% of what the vehicle is rated at (and maybe this guy should list the EPA as a co-defendant for having numbers so off the mark), I would think this is beyond what is acceptable for how much your mileage would vary. To me, this is as unacceptable as buying a car that was advertised as having 0-60 times of under six seconds (as tested by some leading magazine) and the best I could ever muster under optimal conditions was eight and a half seconds. |
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New cars only. Used cars aren't beholden to the EPA rules. The 2007 DX is beholden, but do you want to bet that those numbers are just as inaccurate in real world conditions? If you are, I'll be very happy to take your money. Just let me know how much you want to "wager", and we'll find someone nice and trustworthy to hold your money until it turns into my money. Quote:
Yes, pointing out the numbers are wrong is a federal crime. That's what I said before. Let me say it again: if a car salesman tells you that the MPG listed on a sticker of a new car that he's trying to sell you is inaccurate, he's committed a federal offense. Clear enough? And I thought that we were leaving salesmen and salemanship out of this. I guess not. Based on the numbers, and realizing that in comparing a hybrid you have to have something to compare it to, yes, it will save you money, especially if I compare it to a new non-hybrid in the same class. It will not only use less gas but will be better for the environment than another new car in the same class. By making that statement, not only have I done nothing illegal but I've also done nothing unethical. What I haven't done is told you that you can save more money by taking the bus, walking, driving a 1994 Geo Metro at no more than 25 mph or living as a hermit in Saskatchewan. It's all relative, and as a saleman, I feel just fine standing behind that kind of statement. To sum it up, you're wrong. There's no room for error. Admit it and move on. Quote:
There's no way that a carmaker can accurately predict what everyone's driving habits are going to be and come up with some sort of national average, and there are so many variables that would affect the number that the equation becomes complex. We're talking about weather, season, tire pressure, frequency of oil changes, traffic patterns, type of tires, type of gas, etc., etc. There's a lot of room for error for a very good reason. |
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This isn't about them putting the sticker on the car or the figures in the commercials. Here go to the main page of the 2007 Civic Hybrid: http://automobiles.honda.com/models/...e=Civic+hybrid Quote:
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Save on gas. What does that really mean? And what could it be construed as meaning? good for the environment? What does that really mean? And what could it be construed as meaning? Again, these are all salemanship and fall under that without problem, the numbers are attainable and not absurd nor going against the EPA madated listing and requirements. Again, your points are good, but misdirected. Blame the EPA, blame all the administrations that allowed the EPA to utilize this methodology. It isn't flawed just now, it has been flawed for over 3 decades. For you to rise up now and target Honda is just stupid. I've been complaining about it for 20 years already, along with the CAFE standards being so lax for light trucks which all SUVs are classified. |
I bought a Civic (2007) because of the "good mileage". I owned a Civic (2003) before and loved the mileage (I could drive from LA to SF on one tank with the AC on). I am not an idiot, I did my research. I even know that the EPA is the agency requiring the mpg listing and is the agency that tests for it too. The old one was rate 28/26 or something and the new on eis rated even better at 30/4o.
However, I don't think I am unreasonable to be pissed off that the Civic I bought doesn't even return the lowest end of the rating (30/40). I get around 27-28. That sucks. I feel like I got a lemon. Unless somehow the car will magically start getting better fuel mileage. I know some people say you're supposed to "break in" a car or "train" a car to get good fuel mileage. |
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This is a statement that makes clear that you'll save money on gas with this car. False advertising based on EPA estimates they know to be incorrect. That's not salesmanship. Quote:
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If that's the case, that's not necessarily true. |
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