Hmmm, any natural vets in your area? I know this sounds hokey, but if you want to PM me I can give you the name and # of a world renouned animal communicator. She can consult over the phone and it's not much $. It may help if the problem is emotional. (have there been any recent changes in the household?) I'm a rational person and I have found irrefutable evidence to support her methods.
I would say adding omega fatty acids like fish or flax oil to their diets might help, but you say there is redness and irritation/inflammation also, which indicates an acute condition, possibly exacerbated by or caused by a chronic nutritional deficiency. In solving the problem, you must resolve the acute aspect of the problem first and bring down the inflammation. I do know of very effective, food-based natural salves to treat this sort of condition in humans, but cats can be funny with their allergies to some human foods, so I don't recommend them without consulting my natural vet/herbalist. I can also give you her #, but I live in CT, so I don't know how much good that would do...
The ingedients in the particular salve I'm thinking of are: sesame oil, beeswax, extracts of rehmannia, arnebia, coptis, safflower, tang kuei, peach pit and licorice. This cools the surface, circulates blood, reduces inflammation, and is anti-baterial and anti-microbial. It's also very natural...but may be harmful to cats if they lick it...I'm not sure. My area of expertise is people not pets. I'll gladly help if I can.
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Believe nothing, even if I tell it to you, unless it meets with your own good common sense and experience. - Siddhartha Gautama (The Buddha)
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