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I think the problem lies somewhere else:
If you were paid $5 or something per hour for running around in a giant supermarket, you'd stop very soon being friendly to the customers, especially not 8 hours a day. First, I guess the staff there just don't care, because they get nothing out of it. They just earn their five bucks, no matter what they do, and as long as not too many customers complain (and who really does that?) they keep their job. Second, the companies are constantly cutting costs, which means less sales people per ft² in the store, which in turn means more desperate customers per worker calling for help. So, the staff just gets totally frustrated. And as an unsuspecting customer, you perceive that as assholeism. Which it is, actually. But not because of the people at the store wanting to be that way. Except some, I guess...
At my job as a bicycle seller, I don't get any profit share either, but I get paid almost 10$/h, which isn't bad for a student over here. So, I'm happy with my job, I give the customers honest advice, because I have no intention to force them into buying something they don't want, because I wouldn't get more money anyways. So, everyone is happy...
Bottomline is: give the poor store-people a bit more money, hire a few more and everything is OK. Giving them profit shares, and they try to sell everything to everyone, which pisses the customers off, too. Paying too little and having only a few sales rep's makes them unhappy, which is directly transferred to the customers. In most cases, it's not the personal fault of that one guy who wouldn't help you.
Just my 0.02$
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Die Welt ist dumm und ich erst recht
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