Wow, a lot of great points here. My position is, if I want you to know me by name, I will tell you my name. If I want you to call me by first name, I will ask you to do so. I won't be mad otherwise, but in reality, I would prefer not to act more personal than we truly are. If I don't know you yet, and you are just my retail hookup to food, just bring it at the right time, take my money, leave me alone, and I will reward you.
I treat people in exactly the reverse, or same depending on how you look at it. I don't use sir, or ma'am either. It rarely seems appropriate. A simple "Hello," or "Thank you," is perfectly good manners.
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-Blind faith runs into things!-
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