I am SOOOOOOOOOOOOO glad I don't work retail anymore, but here's a few additions:
To the customer: See this namebadge attached to the lanyard with the store's logo all over it? Yea? Then why are you asking "Do you work here"?
Do I look like a mental deficient? I know quite well you did not get that $300 quilt from the clearance rack, so don't get all insistent that it's $50.
See me straightening the towels, plates, etc? Why would I know anything about men's socks? Just because we work here doesn't mean we're all sages about every department. And don't stop me to ask where the bathrooms are when you can clearly see my arms are full and I'm walking at a marathoner's pace. Did you expect me to point to them?
I don't really care if you take your business elsewhere because I couldn't find what you want. I still get paid. Threats are worthless. Get over it.
To the management: Thanks for having so much trust in me, but I am not the department manager. They should be doing the resets, restocks, etc. If you trusted me that much, you would have made me manager, not the pimply-faced 20 year old that relies on the bus to get here and is always late.
There's 12 cash registers, but you put 3 people on them and expect us to run when you page for help. Here's a hint: put 12 cashiers on duty! I'm busy covering 5 departments alone because you want the payroll reports to look good.
Closing is at 10. We stay until midnight cleaning up. Same reason-you don't want to hire or pay what you need. Let's see here, 15 people staying 2 hours later vs. 20 people getting out more or less on time...I failed math, but can figure this one out.
To customer service: We don't sell that brand. Stop taking it back just because the customer produced some receipt. Learn to read. And we know we have returns to restock. Stop paging. When I'm free, I'll get there. Look at the merchandise being returned. I can't restock something with bloodstains.
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