Did I get ripped off?
Short version:
My 99 Jeep Grand Cherokee Laredo 6 cylinder had a problem--the engine would quit for a few seconds, then restart. Sometimes when I was going about 30 mph. That's unsettling.
The first time the dealer looked at it, they checked the battery terminals, and cleaned the throttle body. That didn't cure it.
The second time, they changed the crankshaft position sensor. From the reading I've done, that was an appropriate procedure. It's only been a couple of days since they did it, so I'm not yet sure if the problem is cured.
My question is regarding the labor. The second time, they billed me for four hours of labor. A search of the net found one guy who said his dealer did the job on the same car in one hour, and another guy who did it himself in 2.5 hours, while holding a beer. Actually, over the course of the job, he held three beers.
Does anyone know how I can find an appropriate labor time for this? I understand that it's kind of a bear to get to, on the bell housing and all, but four hours seems excessive.
Thanks.
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Margaret Thatcher
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