Tilted Forum Project Discussion Community - View Single Post - How do you compliment someone on their mood?

vautrain · 08-29-2005, 01:31 PM

I realize the subject line makes no sense. Let me explain.

There is a woman who works for a customer of mine. I've never met her in person, but I talk to her on the phone once a month or so. I've heard some stories about her. A year or two ago, I heard, she lost her daughter at a young age. I don't know any specifics, other than that.

For as long as I've been talking to this woman on the phone, she has been crabby. Very crabby. Understandably. Sometimes (I felt) she took it out on me. No problem, I try to be as understanding as possible. After all, I deal with customers regularly, and they're not always pleasant.

In the past couple of months, I've spoken to this woman several times. I can hardly believe it's the same person. Her personality is quite near bubbly. She is much happier than she has been since I've known her. I am happy that she is happy, even though I've never met her in person.

I would like to tell her that I've noticed a change- for the better. Should I, or should I just let it go? Would this be offensive? Would she misconstrue this as "coming on" to her? I would rather say nothing than offend her, or send the wrong signals.

WWYD?

08-29-2005, 01:31 PM	#1 (permalink)
vautrain Crazy	How do you compliment someone on their mood? I realize the subject line makes no sense. Let me explain. There is a woman who works for a customer of mine. I've never met her in person, but I talk to her on the phone once a month or so. I've heard some stories about her. A year or two ago, I heard, she lost her daughter at a young age. I don't know any specifics, other than that. For as long as I've been talking to this woman on the phone, she has been crabby. Very crabby. Understandably. Sometimes (I felt) she took it out on me. No problem, I try to be as understanding as possible. After all, I deal with customers regularly, and they're not always pleasant. In the past couple of months, I've spoken to this woman several times. I can hardly believe it's the same person. Her personality is quite near bubbly. She is much happier than she has been since I've known her. I am happy that she is happy, even though I've never met her in person. I would like to tell her that I've noticed a change- for the better. Should I, or should I just let it go? Would this be offensive? Would she misconstrue this as "coming on" to her? I would rather say nothing than offend her, or send the wrong signals. WWYD?