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i held onto two movies for a week and one day after they were due. i knew that after a week after they were due the movie would be charged to my account. so i just dropped it in the return box expecting nothing.
a few weeks later i went to rent a movie, and i owed them money. i was a little puzzled and asked what was up with that. i was told of their restocking fee. i was a little pissed, but hey, whatever.
now, here is the problem. the fee i incurred was because i returned the movies LATE. therefore, i was charged LATE FEES. i wouldnt call it a restocking fee, because well, they always restock their moves.
but whatever. i'm just not going to go there anymore. IMO, they knowingly mislead consumers. they said they wouldnt charge late fees, so instead they just renamed their "late fees" restocking fees. that's kinda low.
it would be like some company advertising free memberships to something, but charging a service fee to process these free memberships.
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