It's a war out there. Them vs. us. It is NOT a partnership.
We do whatever we can do and they do whatever they can do. Someone wins and someone loses. If a company really treats me fairly and respectfully, I will be back. When they screw me once I'm history. I'm one of those high-end Barrys. But don't for one minute think I'll ever buy from Acura or Infiniti again. They didn't appreciat eme and treated me like, well.... Lexus , on the other hand, has earned my business twice and is in line for another visit. As long as it's a draw, I'll be back. Of course, I still get my oil changed elsewhere for $22.95 and never buy parts from the vampire service center!
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If you're wringing your hands you can't roll up your shirt sleeves.
Stangers have the best candy.
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