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It sounds like a lot of these teenagers you are hiring are doing good in the interview so they can get a job and then everything they said they were capable of is no where to be seen.
My manager had a problem finding people in their late 20's who could be relied on. So, she started attending a few effective management classes and learned what to look for when performing an interview. Maybe some of those would help? She learned to ask questions that are not usually in an interview. The questions would throw the person off a little bit and they didn't have a good response because they hadn't had time to reherse what a good answer might be.
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-Speak your mind even if your voice shakes
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