I want to get a new Cellphone,But would they give me a discount.Cingular - Tilted Forum Project Discussion Community

LLL2 · 11-25-2004, 07:19 PM

I want a new cell phone ,but I don't want to pay full cost of a good one.I see deals from cingular all the time about if you sign up with them they will give you huge discount on a new phone.But the problem I have is ,I already have an contract with them.So anyways I was wondering if I go into their store and demand the same deal a new customer would get would they give it to me or would tell me no and I would have to pay the full cost of one.

Some people say call the 1800 number an threaten to cancel and pay the cancellation fee they would offer the deal.

lk_3000 · 11-26-2004, 09:54 AM

My contract expires this year. I get my chance to get a better phone.

punx1325 · 11-26-2004, 12:43 PM

See how long you have left on your contract, if it is close to expiring then they will give you the deals. I found another way but it wasn't easy. I have a V400 but that thing has been a pain in my ass, I will need my third phone this year. And since my phone is under warranty, they opted to replace it with the V551. But of course this doesn't help you in any way.

angeltek · 12-01-2004, 05:06 PM

Seeing as I work for Cingular, I think I could give ya some pointers on that one. Wait till the end of your contract or withing 90 days of it ending. That is when they will give you the good deals. if it's past your contract end date, they may have a better deal. Also, asking for your contract end date and if there are cancelation fees, or even mentioning something another carrier is offering that your intrested, flags you as a retention risk, giving you al litle more leverage. and as an added word of advice, be friendly, and polite. the ruder and harder you push the less we like it and the less we help. We are peole to.

That's my advise, oh...Supervoisors have to follow company policy more then the customer care reps too.

Good luck.

11-25-2004, 07:19 PM	#1 (permalink)
LLL2 Crazy	I want to get a new Cellphone,But would they give me a discount.Cingular I want a new cell phone ,but I don't want to pay full cost of a good one.I see deals from cingular all the time about if you sign up with them they will give you huge discount on a new phone.But the problem I have is ,I already have an contract with them.So anyways I was wondering if I go into their store and demand the same deal a new customer would get would they give it to me or would tell me no and I would have to pay the full cost of one. Some people say call the 1800 number an threaten to cancel and pay the cancellation fee they would offer the deal.

11-26-2004, 12:43 PM	#3 (permalink)
punx1325 Junkie Location: San Diego	See how long you have left on your contract, if it is close to expiring then they will give you the deals. I found another way but it wasn't easy. I have a V400 but that thing has been a pain in my ass, I will need my third phone this year. And since my phone is under warranty, they opted to replace it with the V551. But of course this doesn't help you in any way. __________________ If something seems too good to be true, then it probably is....

11-26-2004, 09:54 AM	#2 (permalink)
lk_3000 Tilted	My contract expires this year. I get my chance to get a better phone.

12-01-2004, 05:06 PM	#4 (permalink)
angeltek Crazy Location: Regina, sk, Canada	Seeing as I work for Cingular, I think I could give ya some pointers on that one. Wait till the end of your contract or withing 90 days of it ending. That is when they will give you the good deals. if it's past your contract end date, they may have a better deal. Also, asking for your contract end date and if there are cancelation fees, or even mentioning something another carrier is offering that your intrested, flags you as a retention risk, giving you al litle more leverage. and as an added word of advice, be friendly, and polite. the ruder and harder you push the less we like it and the less we help. We are peole to. That's my advise, oh...Supervoisors have to follow company policy more then the customer care reps too. Good luck.