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Old 05-15-2003, 07:00 PM   #1 (permalink)
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TigerDirect, ATACOM

Has anyone ever done business with www.tigerdirect.com or www.atacom.com? Their prices are excellent, and I don't expect to have problems, but in case I do I'd like to know if they are halfway decent on warranties and such.

also, is www.googlegear.com any better? How about www.newegg.com ?
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Old 05-15-2003, 07:06 PM   #2 (permalink)
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Location: Austin, TX
i love newegg.

it's free expresssaver fedex shipping on most items and no sales tax.

and they do have cheap prices!

always use pricewatch.com to compare
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Old 05-15-2003, 07:11 PM   #3 (permalink)
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Didn't think I'd ever find myself in agreement with Tha' Dude on anything - Newegg has always worked great for me - they are very fast on getting stuff out and I've never had a problem with anything I've bought from them.
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Old 05-15-2003, 07:33 PM   #4 (permalink)
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NewEgg seems to have very cheap prices;
also, they're rated highly with the Better Business Bureau and even a member of that organization
(a rarity in this industry, only two businesses I've ever seen in the comp biz in the BBB are them and Western Digital).

However, there are some things on which TigerDirect's prices simply can't be beat, so I'd like to know how they are.
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Old 05-15-2003, 07:34 PM   #5 (permalink)
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i've bought a couple of things from tigerdirect - a hard drive and some ram. no complaints
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Old 05-15-2003, 08:05 PM   #6 (permalink)
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Newegg has never done me wrong. (this is a text version of the "thumbs up" icon). I used Tigerdirect once, good price on what I bought, but (here we go), they won't freakin leave you alone after that! Catalogs in the mail, spam on my yahoo online purchase account. Never did any business with the others you mentioned so can't say.

You might look at mwave.com also. Good prices. Customer service can be rough sometimes, but, you don't need to talk with them very often.
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Old 05-15-2003, 08:36 PM   #7 (permalink)
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Location: Wisconsin...
I will never buy stuff from tigerdirect again! The reason behind this is if you get any type of bad mobo or processor (with warranty of course) and if you get one that is bad it's the biggest god damn pain in the ass trying to return it. First you have to call tiger...then you have to call the manufacturer and then call back to tiger and then mail the damn thing in. For most stuff from tiger for the wait + shipping it isn't worth it. Not a happy camper
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Old 05-15-2003, 09:21 PM   #8 (permalink)
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Location: the 'Ville
Newegg is the best. Googlegear is just below Newegg. As for Tiger, Ive bought thousands of dollars from them in the past, and the only problem I ever had with them was like merker said, dead mobos.
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Old 05-15-2003, 09:42 PM   #9 (permalink)
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A smart buyer always knows that even though the retailer may get rave reviews, save yourself extra hassle by using a great credit card.

Newegg is for me, but even I have had problems with them.

The winner in all this for me? American Express. Best friend when buying online.

Tiger is great for prices, and that Motherboard RMA issue is simple with Amex....just challenge the charge. Amex will temporarily credit you the money so you don't suffer for it, and if the part is broken, voila you get your money back the day off instead of waiting for the rma to go through.
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Old 05-16-2003, 04:04 AM   #10 (permalink)
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I don't care about the Tigerdirect spam -- I already get it.
I'm not getting a mobo/proc from them (that's newegg's job), I'm just looking at a monitor, vid card, and mp3 player. I guess I should be ok then...
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Old 05-16-2003, 07:31 AM   #11 (permalink)
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I kinda look forward to the tiger direct book considering that and Cinescape are the only two things I ever get in the mail, aside from bank statements and credit card offers

I don't have any complaints about Newegg or Tigerdirect although I only ordered from Tiger Direct once and newegg a few times.
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Old 05-16-2003, 09:54 AM   #12 (permalink)
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Location: Northern Michigan
I have used newegg and tigerdirect both.. have had good luck with both

As for tigerdirect, it's actually owned by a company called Systemax. The make ok PC but they also own Gloabl computers, (tiger Direct, Global Office Furn, and about 7 or 8 other mail order companies all dealing with COmputers or office stuff. I deal directly with Global as they price match just aobut anything I can find online or in a catalog. I do a business sales rep whom I'm in very good standing with, that may help. But as for service if the other branches are any representation of the company as a whole. I'd say if teh price is right buy it.
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Old 05-16-2003, 12:20 PM   #13 (permalink)
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I purchased a motherboard from ATACOM. (asus a7m266).
no problems at all.

But I usually use Newegg from now on.
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Old 05-16-2003, 12:23 PM   #14 (permalink)
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i have no complaints from TigerDirect. Well, okay... they send out too many catalogs... once i'm tapped out of money and I can't afford to buy anything anymore.. i'm still tempted by the mags.
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Old 05-18-2003, 04:29 AM   #15 (permalink)
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Location: North of Mexico, South of Canada
The real shine from tiger is their return center here in miami.
Everytime someone couldn't figure how to install that new *****, it comes here for 1/4 the price. I've built no less than 16 machines soley out of that store in the last 4 years, and if a part doesn't work (NOTHING is on warranty) then i only lost a couple bucks.
It's basic economics, i take a monatery risk, and end up with some duds and some great deals.
Always been worth it to me. I never expect warranties anyway from parts off pricewatch or tiger. The whole point is there cheaper because you bought OEM and didn't pay for a warranty. I laugh everytime i see someone try to return something to tiger. They usually have no comprehesion of why it was cheaper to begine with.
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