3DSMAX problems - Tilted Forum Project Discussion Community

skier · 03-18-2004, 07:02 PM

I was hoping some computer buffs could help me out with my problem. I fool around in 3Dsmax, and good fun is had, until I close the program. It's almost as if it were still running- memory is still loaded down and my system crawls until I restart. My system is not really meant for graphics intensive programs, but it's not too shabby and it does the job. Until of course I close the program, where my system slows down a ridiculous rate and I can't get any other work done. This is stupid, and i'm hoping there is a better fix than to restart the computer. Help!

System Specs:

family Untel 2532 Mhz processsor
512 Mb of DDR? RAM
Windows XP, current
60Gb HD
14Gb HD

saltfish · 03-18-2004, 07:37 PM

Give this a shot:

Before you start 3DSM, right-click your taskbar, and go to "Task Manager"

Start your 3DSM and play around for a few minutes, and then close it down.

Go to your system tray and double click on to the task manager icon, and go to processes, and find out which process is taking up the most processor usage and memory.

This may give you a cule as to what is using the memory or processor time.

-SF

Zello · 03-18-2004, 09:09 PM

I had a problem with 3dsmax being incredibly slow right when launched. I'm pretty sure it had something to do with Norton. Try disabling the auto-protect before you launch max and see if that helps.

skier · 03-19-2004, 08:37 AM

SF: I already tried that, but none of the processes seem to be taking up much usage. Filemonitor is telling me that explorer is being accessed alot, along with "winlogon". Hmmm this program is now loading down the proccessor. Can anyone give some clue as to what winlogon does? I'm going to shut it down, and see what happens.

Well i can't shut it down. Obviously windows needs it to work. What connection would this program have with 3DSMAX where is would use so much CPU power when i close the program?

saltfish · 03-19-2004, 10:21 AM

http://www.discreet.com/support/max/...dstudio&id=622

Quote:

q. System performance slows after running Autodesk VIZ or 3ds max 2003-02-03
applies to version(s):3ds max 4 & 5
Autodesk Viz 4.x, print friendly

--------------------------------------------------------------------------------

Problem:

After launching Autodesk VIZ or Discreet 3ds max stand alone version (using a C-Dilla license), overall system performance decreases dramatically. After exiting VIZ or 3ds max system performance continues to degrade. The system must be rebooted.

Overview:

This behavior occurs with the following system configurations:

Windows 2000 and XP
Norton Anti-Virus Corporate Edition version 7.61.xxx.
C-Dilla version 3.25.10. (This version of C-Dilla ships with Autodesk VIZ 4 and 3ds max 5.)

It is possible that other versions of NAV Corporate Edition may show this symptom but this has not been confirmed. The Task Manager shows that WINLOGON.EXE memory usage and CPU utilization are unusually high. After rebooting the system, WINLOGON.EXE behaves normally until Viz, 3ds max, or the Portable License Utility are run again.

Solution:

The following are solutions and workarounds that will help with this problem.

Solution 1: Downgrade Norton AntiVirus

Downgrade Norton Anti-Virus Corporate Edition to a version prior to 7.61.xxx. Version 7.60.xx or lower does not cause the same system slowdown. You will need to completely remove version 7.61 prior to downgrading to an older version.
Solution 2: Disable Norton AntiVirus

Prior to running VIZ or 3ds max, turn off the Norton Anti-Virus Real Time Protection. To do this, right click on the NAV shield icon in the Windows system tray and uncheck the Enable Real Time Protection option. Be sure to turn this back on after you are finished running VIZ or 3ds max.
Solution 3: Install a different C-Dilla version

Shut down all applications.
Windows Start > Settings > Control Panel > Add/Remove Program
Remove the C-Dilla License Management System
Reboot
Download and install the different version of C-Dilla.
The C-Dilla Version 3.27 is here. The Readme is here.
Instruction for how to install C-Dilla are here in document 1099: How to Remove and Add the C-Dilla licensing software
If you are prompted, reboot.

NOTE: This option will resolve the slowdown but there is a slight possibility you will require a reauthorization of VIZ or 3ds max.
We recommend you contact Discreet or Autodesk product support prior to choosing this option if you have any concerns or questions about installing this version of C-Dilla.
You will have to uninstall C-Dilla version 3.25.10 for all products so that C-Dilla no longer appears on the Add / Remove programs list prior to installing the older version or the update will fail.

Check it..

-SF

skier · 03-19-2004, 02:37 PM

I have to stop doing stupid things like not doing a simple search for my problem from the manufacturer.

Thank you very much SaltFish.

saltfish · 03-19-2004, 07:57 PM

< wink >

I should have done it a couple of days ago.

< wink, wink > < nod >

-SF

Dilbert1234567 · 03-21-2004, 10:50 PM

it leaks memory, just reboot your system after you use it, no way around it really.

i use max alot (or did) and i had to reset my system after i used it.

Bim · 07-06-2005, 09:39 AM

I have this very annoying max problem i hope someone can figure out. I have these bounding boxes type things in my scene that won't go away. I did check the properties and it's not the bounding box problem. I belive it was a sort of hot key mabey, but i am unsure. Here is a pic of my problem, nothing in the scene is curently sellected. Sorry about the size of the picture.

03-18-2004, 07:02 PM	#1 (permalink)
skier Rawr! Location: Edmontania	3DSMAX problems I was hoping some computer buffs could help me out with my problem. I fool around in 3Dsmax, and good fun is had, until I close the program. It's almost as if it were still running- memory is still loaded down and my system crawls until I restart. My system is not really meant for graphics intensive programs, but it's not too shabby and it does the job. Until of course I close the program, where my system slows down a ridiculous rate and I can't get any other work done. This is stupid, and i'm hoping there is a better fix than to restart the computer. Help! System Specs: family Untel 2532 Mhz processsor 512 Mb of DDR? RAM Windows XP, current 60Gb HD 14Gb HD __________________ "Asking a bomb squad if an old bomb is still "real" is not the best thing to do if you want to save it." - denim

03-18-2004, 09:09 PM	#3 (permalink)
Zello Crazy Location: Vincennes, IN	I had a problem with 3dsmax being incredibly slow right when launched. I'm pretty sure it had something to do with Norton. Try disabling the auto-protect before you launch max and see if that helps. __________________ Sorry, you can not add yourself to your own list.

03-19-2004, 08:37 AM	#4 (permalink)
skier Rawr! Location: Edmontania	SF: I already tried that, but none of the processes seem to be taking up much usage. Filemonitor is telling me that explorer is being accessed alot, along with "winlogon". Hmmm this program is now loading down the proccessor. Can anyone give some clue as to what winlogon does? I'm going to shut it down, and see what happens. Well i can't shut it down. Obviously windows needs it to work. What connection would this program have with 3DSMAX where is would use so much CPU power when i close the program? __________________ "Asking a bomb squad if an old bomb is still "real" is not the best thing to do if you want to save it." - denim Last edited by skier; 03-19-2004 at 08:41 AM..

03-19-2004, 02:37 PM	#6 (permalink)
skier Rawr! Location: Edmontania	I have to stop doing stupid things like not doing a simple search for my problem from the manufacturer. Thank you very much SaltFish. __________________ "Asking a bomb squad if an old bomb is still "real" is not the best thing to do if you want to save it." - denim

03-21-2004, 10:50 PM	#8 (permalink)
Dilbert1234567 Devils Cabana Boy Location: Central Coast CA	it leaks memory, just reboot your system after you use it, no way around it really. i use max alot (or did) and i had to reset my system after i used it. __________________ Donate Blood! "Love is not finding the perfect person, but learning to see an imperfect person perfectly." -Sam Keen

03-18-2004, 07:37 PM	#2 (permalink)
saltfish !?!No hay pantalones!?! Location: Indian-no-place	Give this a shot: Before you start 3DSM, right-click your taskbar, and go to "Task Manager" Start your 3DSM and play around for a few minutes, and then close it down. Go to your system tray and double click on to the task manager icon, and go to processes, and find out which process is taking up the most processor usage and memory. This may give you a cule as to what is using the memory or processor time. -SF

03-19-2004, 07:57 PM	#7 (permalink)
saltfish !?!No hay pantalones!?! Location: Indian-no-place	< wink > I should have done it a couple of days ago. < wink, wink > < nod > -SF

07-06-2005, 09:39 AM	#9 (permalink)
Bim Crazy Location: Onett, EagleLand	I have this very annoying max problem i hope someone can figure out. I have these bounding boxes type things in my scene that won't go away. I did check the properties and it's not the bounding box problem. I belive it was a sort of hot key mabey, but i am unsure. Here is a pic of my problem, nothing in the scene is curently sellected. Sorry about the size of the picture. __________________ "If you stay here too long, you'll end up frying your brain. Yes, you will. No, you will...not. Yesno, you will won't." -Guy in Moonside