Arc101

Hi

Well this is a strange one, and is doing my head in. I have brought a new hard drive, installed windows home on it. Now I can connect to the internet no problems, however when I try to register windows it says no connection. When other programmes like AVG try to connect I get messages like server down, network not connected. Any ideas ?

Lasereth

Try turning off the Windows Firewall in control panel. That's probably not it but it's worth a shot.

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cyrnel

Can you tell us more about what works? What does "I can connect to the internet no problems" mean?

Was the connection working with a previous install of Windows?

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Dilbert1234567

make sure your network adapter has the proper drivers installed

and try disabling the other network adapters (ie modem, second NIC...)

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Arc101

Ok I have switched off windows firewall so it is not that.

I can connect to the internet through explorer and look at google and other web pages.

I have installed the proper drivers and disabled other network adapters.

When I try to register windows I get: Unable to establish a connection with the activation server, check network settings and try again.

AVG - The update server connection failed.

Sygate Firewall - The network is down.

Outlook - Connection to server failed, no socket error 10061

Looks like I'm going to have to take it to a PC shop sometime this week

Dilbert1234567

remove Sygate , and try that.

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Cynthetiq

remove Windows Home and use Windows Professional.

Sorry I just hate home because the network client is a pain in the ass to troubleshoot as the menus aren't the robust menus of Pro.

I'd go with that extra firewall being a problem as well, or at least a pathway to start. Remove that as suggested.


good luck!

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cyrnel

Thirdsies on Sygate.

As a reach, any chance you're using a proxy for explorer and nothing else?

We still don't know what kind of connection this is. DSL/Cable/etc? Is your system stand-alone, or are you on a net going through a router to get out?

__________________
There are a vast number of people who are uninformed and heavily propagandized, but fundamentally decent. The propaganda that inundates them is effective when unchallenged, but much of it goes only skin deep. If they can be brought to raise questions and apply their decent instincts and basic intelligence, many people quickly escape the confines of the doctrinal system and are willing to do something to help others who are really suffering and oppressed." -Manufacturing Consent: Noam Chomsky and the Media, p. 195

Arc101

Sygate is not installed yet - I was trying to do that but will not let me connect.

I have cable and it is a stand alone system. To tell you the truth I have no idea how proxy works or how to check if that is happening.

cyrnel

That is a unusual for a new install. Just in case something you installed is having its way, try resetting the winsock catalog:

Start->Run...
The small Run window will appear.

Type:
netsh winsock reset

Click the ok button. Give it a moment - a window will appear and close. Restart windows. Once it's back up, try things again.

Better? Worse?

__________________
There are a vast number of people who are uninformed and heavily propagandized, but fundamentally decent. The propaganda that inundates them is effective when unchallenged, but much of it goes only skin deep. If they can be brought to raise questions and apply their decent instincts and basic intelligence, many people quickly escape the confines of the doctrinal system and are willing to do something to help others who are really suffering and oppressed." -Manufacturing Consent: Noam Chomsky and the Media, p. 195

Cynthetiq

like the eye doctor....

A or B, A or B? Better? or Worse?

__________________
I don't care if you are black, white, purple, green, Chinese, Japanese, Korean, hippie, cop, bum, admin, user, English, Irish, French, Catholic, Protestant, Jewish, Buddhist, Muslim, indian, cowboy, tall, short, fat, skinny, emo, punk, mod, rocker, straight, gay, lesbian, jock, nerd, geek, Democrat, Republican, Libertarian, Independent, driver, pedestrian, or bicyclist, either you're an asshole or you're not.

Arc101

To Cyrnel

You are a bloody genius do you know that.

I have no idea what netsh winsock reset is or does, but what I do know is that it all works fine now.

So a big thank you, I really appreciate your help as this was driving me nuts. I can now see how long it takes for me to fill my new 500gb hard drive.

cyrnel

That's great. Congrats.

Really, I skipped chapters. That command blew away the list of providers in Windows' networking configuration. It would have broken everything besides Windows that has its own LSP, so on a well-used system it's better to examine the current setup and be more precise. But collateral damage is minimal on a new system, and you don't have my phone #.

Keep an eye on networking after installing each package. Especially things that work below the covers: google desktop, antivirus, firewall, etc.

__________________
There are a vast number of people who are uninformed and heavily propagandized, but fundamentally decent. The propaganda that inundates them is effective when unchallenged, but much of it goes only skin deep. If they can be brought to raise questions and apply their decent instincts and basic intelligence, many people quickly escape the confines of the doctrinal system and are willing to do something to help others who are really suffering and oppressed." -Manufacturing Consent: Noam Chomsky and the Media, p. 195