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Old 07-20-2004, 03:39 AM   #1 (permalink)
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Location: Orstraylia
Strange requests by customers

I did a search and looks like this is a new topic.....


I have a small tyre shop, and a couple of days ago, I had a gent and his wife (both very well dressed) arrive in a late model Audi A6. He asks me if I have any retreads for it. Now I don't mind selling retreads, but there is some vehicles you just don't put them on, now do you.
When I tried to advise him of the incorrect choice he was making, he left...

Any one else had some strange requests, etc?
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Old 07-20-2004, 02:47 PM   #2 (permalink)
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That is an oddball request. I can't imagine putting retreads on any car, really, much less something like that.
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Old 07-20-2004, 03:01 PM   #3 (permalink)
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Old 07-20-2004, 03:13 PM   #4 (permalink)
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That is how you get enough money to buy an audi... be extremely cheap.

In all seriousness : Yes. He's cheap. Most wealthy people actually are.

Or he's an environmental freak, who thinks retreading is good for the environment.
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Old 07-20-2004, 04:11 PM   #5 (permalink)
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We have a customer who emails us pictures of oddball parts, wanting us to find them for him. I suppose it's easier for him than trying to actually describe tham on the phone.
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Old 07-20-2004, 08:40 PM   #6 (permalink)
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Quote:
Originally posted by grumpyolddude
We have a customer who emails us pictures of oddball parts, wanting us to find them for him. I suppose it's easier for him than trying to actually describe tham on the phone.
Better than "I need a hose for my radiator. ... No, I don't know the year ... no, I don't know the model, I think it's a Honda"
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Old 07-20-2004, 09:27 PM   #7 (permalink)
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Quote:
Originally posted by MrSelfDestruct
Better than "I need a hose for my radiator. ... No, I don't know the year ... no, I don't know the model, I think it's a Honda"
Oh yes... The customers who think you know whats wrong with their (whatever) like your crystal ball works perfectly.
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Old 07-20-2004, 11:03 PM   #8 (permalink)
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I got retreads once, for my lifted trail-only jeep
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Old 07-21-2004, 10:42 AM   #9 (permalink)
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Location: Amazon.com and CDBaby
Quote:
Originally posted by MrSelfDestruct
Better than "I need a hose for my radiator. ... No, I don't know the year ... no, I don't know the model, I think it's a Honda"
I'm not complaining. Just noting that it's an unusaul way to order.
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Old 07-22-2004, 09:03 AM   #10 (permalink)
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Zook, you might have lost his business, but you made the right decision. I am glad you put his safety before money in your pocket.
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Old 07-24-2004, 01:29 PM   #11 (permalink)
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I had a customer driving a $80,000 car come in to make arrangements for us to replace the tires on his wife's car and put brakes on if needed. He wanted the absolute cheapest tires and the cheapest brake pads because " she only needs it to take the kids to school and do her running around" When I commented that she didn't need to be safe for that he got quite put out. He spends more for 1 tire on his merc then he is willing to spend on all the maintenence on his wife's family hauler.
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Old 07-25-2004, 09:18 AM   #12 (permalink)
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That's kinda wrong. I maintain my gf's car far better than my own. Yeah, mine is faster and cooler, but it's gonna be a lot easier for me to put decent rubber on it than end up out in the middle of nowhere changing her tire.

Some people just don't make sense.

Quote:
Originally posted by neddy65
I had a customer driving a $80,000 car come in to make arrangements for us to replace the tires on his wife's car and put brakes on if needed. He wanted the absolute cheapest tires and the cheapest brake pads because " she only needs it to take the kids to school and do her running around" When I commented that she didn't need to be safe for that he got quite put out. He spends more for 1 tire on his merc then he is willing to spend on all the maintenence on his wife's family hauler.
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