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Old 01-26-2004, 07:47 AM   #1 (permalink)
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Location: The Woodlands, TX
took car to shop... being cheated?

ok... i had my transmission rebuilt in flagstaff, arizona at an aamco it was during my drive to school.... after they were done the check engine light was coming on... they told me that it was something with my emissions and shouldnt worry about it till i got back home so i took it to the aamco here in lubbock and theyre wanting to charge me $70 to plug in my O2 sensor... should i try to argue with them about it??

the aamco work is garunteed for a year... and it sounds to me like the guys who did the transmission forgot to plug the O2 sensor back in...
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Old 01-26-2004, 09:12 AM   #2 (permalink)
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I'd fight to NOT PAY THEM A STINKIN' DOLLAR!!!
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Old 01-26-2004, 09:20 AM   #3 (permalink)
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I would fight untill it got out of hand and no longer worth your time. If you let them get away with it more and more people will just get taken advantage of.
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Old 01-26-2004, 09:31 AM   #4 (permalink)
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Location: In the garage, under the car.
Sound like the forgot to plug it back in, too. Either that, or they didn't plug it back in tightly. Call another mechanic and ask them whether the O2 sensor is typically unplugged as a step in rebuilding the tranny. If yes, tell your wrench to go suck an egg.
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Old 01-26-2004, 09:37 AM   #5 (permalink)
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Location: Florida
It's common to need to remove the downpipe (where the O2 sensor is typically located) to pull the transmission, so I'm not surprised that they unplugged it to do that. It'd take a mechanic about 2 minutes to diagnose an unplugged O2 sensor and it should be covered, so I would definitely fight that charge.
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Old 01-26-2004, 10:09 AM   #6 (permalink)
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Location: College Station, TX
yea unless a replacement o2 sensor is in that price I would definately fight it. to diagnose it all they would do is plug their reader into your computer port and press a button, and if i is wrong it takes less than a minute to plug it back in. like what was mentioned earlier it's on the downpipe of your exhaust usually less than a foot from the block. If you go to an autozone i believe they have a deal where they diagnose the problem for free, it takes only a minute and may help you out.
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Old 01-26-2004, 10:34 AM   #7 (permalink)
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Location: The Woodlands, TX
yah... the aamco in flagstaff obviously left it unplugged and didnt realize it... they told me

i called the aamco in Flagstaff... the guy acted like he didnt remember that it had been on... and said i shoulda come back right away... i did and they said that it was something the computer found after it had been reset...... so he told me to have the aamco here in lubbock to call him... so ill keep yall updated...
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Old 01-26-2004, 10:36 AM   #8 (permalink)
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Location: The Woodlands, TX
ok... now the aamco in lubbock is gonna talk to the aamco in flagstaff and see whats going on... their sposed to call me back when they know... what a pain... hopefully they wont charge me for it....
...
if they still want to charge me... maybe ill just go get my car with my spare key
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Old 01-26-2004, 10:45 AM   #9 (permalink)
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remember to write a nice letter documenting the tale to AAMOCO corporate offices.

maybe you should also give them a call too.

Quote:
If you are less than 100 percent satisfied with your service, please let your local AAMCO dealer know right away. Should you have any further questions or comments regarding AAMCO or your car, please complete the form below and select Submit. Or contact AAMCO International Customer Service at 800-523-0401. We appreciate your comments
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Old 01-26-2004, 11:11 AM   #10 (permalink)
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Location: NJ
Quote:
Originally posted by Cynthetiq
remember to write a nice letter documenting the tale to AAMOCO corporate offices.

maybe you should also give them a call too.
If it doesn't get resolved quickly this is exactly what I would do.

Keith Morgan, CEO
AAMCO Transmissions, Inc.
One Presidential Blvd.
Bala Cynwyd, PA 19004-1034
610-668-2900 ext. 224
Toll free: 1-800-292-8500
Fax: 610-668-1308
E-mail: awright@AAMCO.com
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Old 01-26-2004, 11:43 AM   #11 (permalink)
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Location: The Woodlands, TX
i guess i was a bit of an idiot for just taking their explanation for the check engine light and just leaving... but i was tired of waiting... and just wanted to get back to school...

ohwell... classtime... hopefully when i get back there will be a message saying "yah we talked and itll be free...come get your car whenever"
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Old 01-26-2004, 12:28 PM   #12 (permalink)
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Location: Kingston, Ontario
why not plug it back in your self?
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Old 01-26-2004, 12:42 PM   #13 (permalink)
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Location: The Woodlands, TX
well theyve already done it... i wonder if they would make it free if i had them unplug it...
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Old 01-27-2004, 02:42 PM   #14 (permalink)
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Quote:
Originally posted by JStrider
well theyve already done it... i wonder if they would make it free if i had them unplug it...

does that mean you had to pay for it?
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Old 01-28-2004, 09:38 PM   #15 (permalink)
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Location: The Woodlands, TX
shouldnt... the shop here is waiting for the shop in flagstaff to get back to them... so im waiting... id really like to get my car back... its pretty lame...
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