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Old 07-08-2003, 06:14 PM   #1 (permalink)
B3yond!
 
Location: MI
One-way Truck Rental

I'm moving from AZ to MI. I need to get a 4 bedroom home with all the shit we have managed to collect for over 5 years into a truck and get it to MI in one piece.

Does anyone have an opinion on which company is better to rent from: Uhaul or Budget?

Uhaul is cheaper by about 200.00.

If anyone has any thoughts or previous experience with either company let me know.

Thanks

Bone
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Old 07-08-2003, 07:03 PM   #2 (permalink)
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Location: Center of the Universe
I have seen and heard of nightmares with Uhaul. Mostly with the pickup/van based trucks. They keep the trucks in service way longer than the other companies.

I rent from Budget when our GM Topkick is in for service and always miss the Cat turbo. Never had a problem. Extra money is nothing compared to the money lost delivering stuff late.

If you know you will get a newer truck it might be worth it.
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Old 07-08-2003, 07:21 PM   #3 (permalink)
B3yond!
 
Location: MI
Yeah I've thought about the newer truck aspect.

Budget has a great little setup too. If you request a rental on the weekend the rate goes up by 200.00 bucks.

Hmmm. I'll wait for some more posts.

Thanks Mill.
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Old 07-08-2003, 11:12 PM   #4 (permalink)
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Location: Indiana
A long time ago I worked at a gas station that was also a national chain truck rental outlet. It was a long time ago but here a couple things that come to mind.

1) Make a reservation well in advance. The last weekend as well as the last day of the summer months are busy busy busy. Don't assume there will be a truck just because there always seems to be one on the lot when you drive by. The 15th of the month end of the month days would be booked solid for weeks in advance. At the place I worked we also had a minimun rate for those days. We weren't going to rent a $100 local when we knew someone would want it for a $1000 one-way. For the distance you're moving this shouldn't be an issue.

Sometimes there is a price difference between the 800, an on-line reservation, and what the dealer itself will quote you. You can try to save a few $ by reserving on-line or through the national number but BEWARE: if you reserve on-line the local dealer may just get another reservation that they can't fulfill. This shouldn't happen but in the truck rental company I worked for was bad about that. If that dealer is not a piece of shit they'll call right away and tell you upfront they probably won't be able to get you a truck on the day you requested. My best advice is to call the local dealer direct and make a reservation. If you do make a reservation online or by phone the companies 800 number call the dealer the next day and confirm your reservation directly with them. I would also call again two days ahead and re-confirm. This will give them a chance to find equipment if something got screwed up.

There was a competing truck rental place in the city where I worked that would routinely overbook the busy weekends. I had many many people come over from them looking for a truck. If you can make you reservation for the much less busy middle of the week DO IT.

Here is my personal story about on-line reservations: Sometime after I worked at the rental place, I did make a reservation (very inexpensively) three weeks in advance for a short one-way for August 15th only to have the dealer call me a day or two before to say they couldn't get me a truck that day. My reservation was dirt cheap (several $100 off what the local quotes had been) because the on-line rate was out of whack with what they could get for that truck on that date. I have no doubt the dealer had and was getting plenty of last minute and more expensive (read more profitable) reservations to fill so I wasn't on the top of his list. I called the national rental 800 number right away with my reservation number and all the detials. Nothing more happened until the day of the move and I had to make several more calls to the national line before they got me a truck from another company. I saved but it was a royal pain in the ass.

I have also had a different company bend over backwards to get me a truck on very short notice. It can work both ways.

2) You note that the price is higher for the weekend. With a one-way rental you get X number of days and Y miles included in the rental price. If you have two more days than necessary make the reservation two days earlier. Hell, paying the extra day rate still might be cheaper than the weekend rate. Use Mapquest or some other mapping program to get an estimate of the mileage for your trip and make sure you wont go over (the included mileage was quite liberal so this wasn't really a common problem). It gets expensive unless you pay for these in advance. I could and would include extra miles for free no problem if the allotted miles weren't enough. Keep this in mind if you plan to make a side trip to pick something up at Grandma's.

3) Insurance. Most personal auto policies do not cover the type of trucks you'll rent. I would not rent one without proper coverage. If this means buying the 'damage waiver' do it. Contact your insurance agent about this before hand and find out if you have a policy that will cover you in this case. Some may even write you a policy for this at less cost than what'll you'll pay the truck rental company. This a a phone call that is worth making. This can add quite a bit to your rental costs.

4) It was quite a while ago that I worked in this business. At that time U-haul had some real shit boxes. Most of them were local only units. I think they are better now. It is somewhat of a crap shoot with what you'll wind up with anyway. I personally would save the nicer truck that happened to be on the lot for the guy with the long one-way but don't count on it.

5) 4 bedroom house with all the shit? Get the largest damn truck you can. I think about the largest available would be a 28' truck. Get that. You'll have enough trouble jamming everything in there. Even if you don't---the ease of packing the same amount of shit into a 20' truck or a 28' is well worth the extra dollars. Pack as much as you can ahead of time. Don't make boxes very heavy. Two small boxes beat the shit out of one large heavy box. Do as much as possible before hand. You will thank me later if you do this now. Also, for the length of your trip I personally would want a diesel to save on fuel costs. I would imagine most of the large trucks you're looking at will be just that.

6) Moving supplies: they are way over priced at the truck rental outlet. Get them elsewhere ahead of time. Don't forget a lock for the or truck, put one aside if you have one already. It will need to be slightly oversize to fit on the latch. However, you will want a furniture dolly and hand truck. If you need to rent them do it.

7) When checking out the truck: Do a walk around a make sure all damaged is marked. One thing that is beyond the obvious, check for signs of water leaking into the box. You don't need your shit getting all wet. I would request another truck if there are water stains inside the box. If these trucks are more than a day old they'll have scratches all over. I'd never look at them twice but you don't know what asshole you have to deal with at the dealer you return the truck to. Make absolutely sure that any holes are marked on the paperwork. Also, it is very common for the bumpers (especially the step at the rear) to be bent. Make sure that is recorded as well. The front wheel fenders also were often damaged to check them as well. Check the windshield for cracks.

On the diesels we had you could see right down into the tank. Don't trust the guage. It could be down $20 worth before the guage left the full mark. Remove cap check fuel visually. It isn't full if it isn't full - don't let them send you out without filling it or marking it down properly.

If you don't understand how any of the controls work ask. Also, before you leave make sure the mirrors are set properly. It is a lot easier to have the person at the place adjust for you. Instead of trying to do it yourself. Check the height of the truck and don't forget about low tree branches and overhangs. Just look at how many off these trucks have marks on the rear about the level of where the roof over hangs the garage on a lot of homes!

On a (sort of) funny note. I actually saw a guy drive a U-haul truck through a drive-thru at McDonald's not long ago. It drive-thru wasn't completely covered it just had a portion that jutted out from the building. I have to admit I didn't even think about the fact that someone was stupid enough to do this even though he was right in front of me until he hit the building. Be careful.
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Old 07-09-2003, 04:59 AM   #5 (permalink)
B3yond!
 
Location: MI
Thanks rs8000. You make some valid points that I have added to my list of things to do.

I have been slowly packing up my house since April so I think that the next two weeks will be ok as far as that is concerned.

A friend of mine had driven his rental truck right into an apartment carport covering. The damage done was fairly signifigant to the carport but just a few minor dings to the truck. I had never heard so many foul words uttered from my friends ususally wholesome mouth
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Old 07-09-2003, 05:32 AM   #6 (permalink)
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Location: Baltimore MD
my family and i have never had a problem with Uhaul... and that's quite a bit cheaper. if you really have $200 extra to blow, sent it to my poor starving college fund!
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Old 07-09-2003, 06:40 AM   #7 (permalink)
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Location: Oklahoma City
When I moved a few months ago, I used Budget. Budget has the lift gate on the back of some of thier trucks. Makes loading and unloading a lot easier.
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Old 07-09-2003, 06:54 AM   #8 (permalink)
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Location: NY Burbs
I once did a CO to MI move with a big Uhaul. No complaints about the truck or the price.

rs8001 has just about covered it all. I would emphasize importance of truck size. Once you decide how much truck you need, get the next size up. Sucks to have to arrange shipping for stuff that wouldn't fit.

Oh, and make sure the air conditioning works.
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Old 07-09-2003, 08:21 AM   #9 (permalink)
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Location: BFE, Kentucky
GO with Penske they only have 99 or newer tucks and were half the price of uhaul for my move.... and i didn't like the idea of driving a 79 model truck from uhaul...........
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Old 07-09-2003, 04:42 PM   #10 (permalink)
Psycho
 
In March, I moved from Boston to LA so I know all about the PITA that you're going through. I did some research before choosing and I went with Penske.

IIRC, the price was something like $2400, minus 10% for booking online, minus ANOTHER 15% for being a AAA member. Well, I wasn't a member but you better believe I joined up right then and paid the $50 membership fee to get the AAA discount of over ~$300. It ended up costing around $1900 plus insurance, while UHaul was charging ~$2800 for shittier trucks.

I evengot into a fender-bender along the way and Penske was great about it. If you are towing a car, YOU NEED to get the thing that keeps all 4 wheels of the car off the ground. It's way better than the one that keeps 2 wheels on the highway.

The only downside to Penske was that there are no CD players (I don't think any of the companies have them). We loaded all our CD's onto our laptop, bought a $30 iRock wireless adapter that allowed us to listen to the songs on the truck radio instead of laptop speakers. To keep the laptop running, we bought a $90 AC/DC adapter at RadioShak and returned it for our money back within 30 days after we got to LA.

There are deals to be had.
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Old 07-09-2003, 04:49 PM   #11 (permalink)
B3yond!
 
Location: MI
Yeah I started looking over the Penske site. I see that they have the AAA discount plus the online reservation discount. Knocks basically 200.00 of the rate which allows to pay for the insurance (which is such a scam but almost worth is just in case). That still....even paying for the insurance.....is cheaper the UHAUL. Plus the fact that their trucks are newer.

Everybody here has posted some very good helpful info. Thanks!!!
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Old 07-10-2003, 10:49 AM   #12 (permalink)
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Location: Canada eh?
Quote:
Originally posted by popo

The only downside to Penske was that there are no CD players (I don't think any of the companies have them). We loaded all our CD's onto our laptop, bought a $30 iRock wireless adapter that allowed us to listen to the songs on the truck radio instead of laptop speakers. To keep the laptop running, we bought a $90 AC/DC adapter at RadioShak and returned it for our money back within 30 days after we got to LA.

Thanks for the pointer to the iRock. It is just what I was looking for to stream .oggs from the DVD-ROM in my laptop to my truck's stereo.

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Old 07-10-2003, 10:54 AM   #13 (permalink)
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Location: Manhattan, NY
thanks for the reminder of booking early....

I have some things to move on the labor day weekend... I'll do that right now.
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Old 07-12-2003, 09:38 PM   #14 (permalink)
Tilted
 
Location: souf carolina
Well, I just moved from SC to austin TX.

I don't have as much as you do, I only needed a 10 foot truck, but I called up all the companies and got a quote. They priced me around $518, but budget said since I'm a first time renter i could get it at $388. I then went online and I got quoted at $800. The next day someone from Uhaul called me up and asked if they could get my business, and I was like..."not if you can't beat $388".

They were like "we can do it for $357" But the place I Rented from only had a 17 foot truck, so I had to take that instead (which ate up a lot more gas than the 10 foot would have). over all it was a fairly good deal. The best bet is to call around and try to haggle, cause they can cut their rates.
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