Dentists - Tilted Forum Project Discussion Community

lktknow · 11-15-2007, 10:43 AM

I had some dental work about a year ago, and because I did not have dental insurance, I paid cash for the work. The cost to the dentist was $22,000. The cost of the anesthetic service was $6000.
I was just made aware of the fact of me overpaying them by $800, the dentist, not the anesthesiologist. The reason I found out was they called to schedule a year end appointment. They did a routine checkup, and when I went up front to pay, the girl in accounting said I had a credit balance, so, she would just deduct the payment for the day from that. I asked her what the balance was after that, and she said it was almost $800. I thanked her and left.???? After I got home and started thinking about it. I would like for them to refund my money, because I have no plans of going back to that dentist. Are they obligated to refund my money? or does anyone know?
Thank you

The_Jazz · 11-15-2007, 11:03 AM

This doesn't seem to be so much a dentist-specific question as a general small business question and potentially a specific legal question.

The real question for me is why there is this credit. I suspect that it is there on purpose to cover postprocedure care/checkups. Now if you don't want that care or can't afford to have the credit sitting out there, you can ask for it back. They may or may not give it back to you. If they don't, I don't see how you have any choice but to litigate in small claims court.

I think that you need to call their billing department and find out why this credit is there and if it is refundable. If it is not, you may have free dental care for a while.

Ustwo · 11-15-2007, 02:39 PM

Every now and then someone is overpayed with us, we write them a check.

Just ask and see.

lktknow · 11-15-2007, 02:42 PM

I went in, asked to speak to accounting. Told her I wanted my balance refunded, she said, "no problem". Said she would get the bookeeper to send me a check. She said she was surprised it had not been done already. I told her I was unaware of the credit balance. So, all is good. checks in the mail.
ty

11-15-2007, 10:43 AM	#1 (permalink)
lktknow Insane Location: here&there	Dentists I had some dental work about a year ago, and because I did not have dental insurance, I paid cash for the work. The cost to the dentist was $22,000. The cost of the anesthetic service was $6000. I was just made aware of the fact of me overpaying them by $800, the dentist, not the anesthesiologist. The reason I found out was they called to schedule a year end appointment. They did a routine checkup, and when I went up front to pay, the girl in accounting said I had a credit balance, so, she would just deduct the payment for the day from that. I asked her what the balance was after that, and she said it was almost $800. I thanked her and left.???? After I got home and started thinking about it. I would like for them to refund my money, because I have no plans of going back to that dentist. Are they obligated to refund my money? or does anyone know? Thank you

11-15-2007, 11:03 AM	#2 (permalink)
The_Jazz Asshole Administrator Location: Chicago	This doesn't seem to be so much a dentist-specific question as a general small business question and potentially a specific legal question. The real question for me is why there is this credit. I suspect that it is there on purpose to cover postprocedure care/checkups. Now if you don't want that care or can't afford to have the credit sitting out there, you can ask for it back. They may or may not give it back to you. If they don't, I don't see how you have any choice but to litigate in small claims court. I think that you need to call their billing department and find out why this credit is there and if it is refundable. If it is not, you may have free dental care for a while. __________________ "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." - B. Franklin "There ought to be limits to freedom." - George W. Bush "We have met the enemy and he is us." - Pogo

11-15-2007, 02:39 PM	#3 (permalink)
Ustwo Pissing in the cornflakes	Every now and then someone is overpayed with us, we write them a check. Just ask and see. __________________ Agents of the enemies who hold office in our own government, who attempt to eliminate our "freedoms" and our "right to know" are posting among us, I fear.....on this very forum. - host Obama - Know a Man by the friends he keeps.

11-15-2007, 02:42 PM	#4 (permalink)
lktknow Insane Location: here&there	I went in, asked to speak to accounting. Told her I wanted my balance refunded, she said, "no problem". Said she would get the bookeeper to send me a check. She said she was surprised it had not been done already. I told her I was unaware of the credit balance. So, all is good. checks in the mail. ty