Force 10

Nevermind. Day 3 and not a response. Oh well.

Cowman

If it was still here, I'd proof it.

__________________
You don't like my point of view..but im insane

gar1976

Post it!!!!!

Force 10

Very well, thanks!

************************************

SUMMARY
Enterprise Mobility / Wireless Network Expert with 5 years experience providing advanced pre-sales and post-sales technical support and consultation. Strong working knowledge of Pocket PC handheld computers, Pocket PC registry manipulation, Wireless networks and third party applications. Able to clearly understand problems and find optimal solutions through use of troubleshooting, problem solving, teamwork and exceptional communication skills. Emphasis on providing direction and technical leadership for the planning, management and implementation of solutions for mission-critical environments.

CAREER PROFILE
Sr. System Analyst - 2000 - Present
Symbol Technologies, Inc.
Provide advanced pre-sales and post-sales technical support for end users, enterprise customers and internal Sales Associates. Troubleshoot new and existing wireless infrastructure utilizing current industry wireless security technologies (WEP, WPA, Kerberos, LEAP, etc.). Assist in development for Pocket PC, Palm and other PDA's. Provide technical training for wireless networking products and mobile computing products. Collaborate with Engineering to research, test and resolve System Problem Reports. Assist in the assembly and maintenance of a technology lab for use of the customer service support team.

Assistant Network Administrator - 1998 - 1999
City of Placentia
Maintain and support the City Hall network. Build, maintain and upgrade Primary Domain Controller, file servers, applications servers, and perform system backup. Provide PC support and administration for City Employees including hardware support and software configuration. Provide technical training to employees on the use of systems and all Microsoft software.

Administrative Intern - 1997 - 1998
City of Placentia
Assist in grant writing and response to request for proposal. Manage community programs including Curbside Oil Recycling, Teen Team (youth awareness/development) and Disaster Preparedness. Present seminars and materials in public forums and schools to promote awareness of the Recycling and Disaster Preparedness programs.

RECENT ACCOMPLISHMENTS
Developed and implemented support center procedures at the tier-2 level to successfully reduce backlog by 40% and reduce total queued cases by over 50%, thereby significantly reducing total cost per case. Manage a team of individuals to develop and implement procedures for creation and publication of Knowledge Base articles. These articles will become a resource to improve customer satisfaction and reduce support center costs.

EDUCATION/CERTIFICATIONS
Certificate, MCSE, MCP, MCT - 2000
California Learning Center, Orange, CA
Microsoft Certified System Engineer
Microsoft Certified Professional
Microsoft Certified Trainer

Symbol University, Holtsville, NY
Approximately 200 units of training completed including: Network Architecture, TCP/IP, Securing Wireless Networks, PocketPC, and Enterprise Mobility Solutions.

TECHNICAL EXPERTISE
Proficient in Network Topology, TCP/IP, CE, Pocket PC, Pocket PC 2002, Windows Mobile 2003, Registry Edits, Wi-Fi, 802.11, 802.11b, Enterprise Wireless Networking, Wireless Networking for Windows 95/98/2000/XP/Pocket PC/drDOS, Peer to Peer networks, Virtual Private Networks, Network Security, WEP, KeyGuard, LEAP, Kerberos, WPA, Cisco Wireless Networking, Wireless Interoperability.

OBJECTIVE
To secure a position which takes advantage of my broad range of skills and experience in wireless networking and mobile computing technology. My specific expertise in products developed by industry leaders coupled with a strong customer service background makes me a strong and unique candidate.

REFERENCES
References available upon request

absorbentishe

IMHO, you have almost too much there. On your resume, you should always try to keep it to one page. I would put your objective at the top, then followed by your next strongest suit, so either Certs, or work experience. The recent accomplishments, tech expertise and summary aren't necessary. Those should be covered in your cover letter. I don't hire for a living, but I see plenty of resume's. Take it for what it's worth.

pig

To follow up on absorbbentishe : (Just went through this myself)

1. I would move the objective to the top, and I wouldn't start the sentence with "To secure a position..." I would start this sentence with "Take advantage of my....computing technology in a senior analyst position..." or something like that. Put the focus on what you can do for the company, and not on the fact that you need a job. They already know that - but you want to sound all action-oriented and synergistic and all that crap.

2. I would consider moving RECENT ACCOMPLISHMENT up in the resume, or else merging it into the CAREER PROFILE PART. I think you want to emphasize these before they've waded through the first part.

3. You use the word "assist" a lot, which is good in the sense that it adds to a message of "I'm a team player kind of guy" - but be careful not to overdo it. As a friend told me, your resume is one place where you want to flaunt things / skew them in your favor. Of the sentences I can see above, you can drop assist from all of them without changing the substance of them, and I don't think anyone will think you singlehandedly did all those things, but it sounds like you take charge and responsibility more.

4. If you already have your references, I would go ahead and include them. I didn't at first, and if you don't already have them lined up, then obviously it's moot, but I've had people tell me they prefer just to have the whole thing at once. That's one is definately a question of personal choice though.

Otherwise, I'd say it looks pretty good. Don't forget to make it look pretty

__________________
You don't love me, you just love my piggy style

Force 10

Wow, a lot of excellent points. I'm of the feeling that a one page resume isn't necessarily the way to go anymore. Not for an IT resume anyway.. what do you think? I'll re-work this and post again.

absorbentishe

Oh, I forget to mention that a lot of places want it in scannable format, no bolding, underlining etc.

pig

As far as the one page thing, I think that if you can get everything on one page such that it looks presentable, then you should. However, if you can't, then try to get the most important stuff on the first page...and if you're going to have two pages, use all of the space of two pages. You don't want a lot of white space on the resume. I'd also add dates to your certifications, if that's applicable.

__________________
You don't love me, you just love my piggy style

Force 10

Alright, here it is again.. fire away. BTW, I appreciate all the comments!

OBJECTIVE
Take advantage of my broad range of skills and experience in wireless networking and mobile computing technology. Utilize my specific expertise with mobile products developed by industry leaders. Employ my strong communication skill in an environment which fosters personal and corporate growth.

SUMMARY
Enterprise Mobility / Wireless Network Expert with 5 years experience providing advanced pre-sales and post-sales consultation and technical support. Strong working knowledge of Pocket PC handheld computers, Pocket PC registry manipulation, Wireless networks and third party applications. Able to clearly understand problems and find optimal solutions through use of troubleshooting, problem solving, teamwork and exceptional communication skills. Emphasis on providing direction and technical leadership for the planning, management and implementation of solutions for mission-critical environments.

CAREER PROFILE
Sr. System Analyst - 2000 - Present
Symbol Technologies, Inc.
Provide advanced pre-sales and post-sales technical consultation and support for internal sales associates, end users, and enterprise customers. Troubleshoot new and existing wireless infrastructure utilizing current industry wireless security technologies (WEP, WPA, Kerberos, LEAP, etc.). Assist in forward development of Pocket PC, Palm and other mobile PDA's. Provide technical training for wireless networking products and mobile computing products. Collaborate with Engineering to research, test and resolve System Problem Reports. Assemble, deploy and maintain the Global Support Services technological laboratory.

Recent accomplishments include the development and implementation of support center procedures to successfully reduce backlog by 40% and reduce total queued cases by over 50%. Manage a team of individuals to develop and implement procedures for the creation and publication of Knowledge Base articles. Both accomplishments have significantly improved customer satisfaction and reduced total call center costs.

Assistant Network Administrator - 1998 - 1999
City of Placentia
Maintain and support the City Hall network. Build, maintain and upgrade Primary Domain Controller, file servers, applications servers, and perform system backup. Provide PC support and administration for City Employees including hardware support and software configuration. Provide technical training to employees on the use of systems and all Microsoft software.

Administrative Intern - 1997 - 1998
City of Placentia
Grant writing and response to request for proposal. Manage community programs including Curbside Oil Recycling, Teen Team (youth awareness/development) and Disaster Preparedness. Present seminars and materials in public forums and schools to promote awareness of the Recycling and Disaster Preparedness programs.

EDUCATION/CERTIFICATIONS
Certificate, MCSE, MCP, MCT - 2000
California Learning Center, Orange, CA
Microsoft Certified System Engineer
Microsoft Certified Professional
Microsoft Certified Trainer

Symbol University, Holtsville, NY
Approximately 200 units of training completed including: Network Architecture, TCP/IP, Securing Wireless Networks, Pocket PC, and Enterprise Mobility Solutions.

TECHNICAL EXPERTISE
Network Topology, TCP/IP, CE, Pocket PC, Pocket PC 2002, Windows Mobile 2003, Registry Edits, Wi-Fi, 802.11, 802.11b, Enterprise Wireless Networking, Wireless Networking for Windows 95/98/NT/2000/XP/Pocket PC/drDOS, Peer to Peer networks, Virtual Private Networks, Network Security, WEP, KeyGuard, LEAP, Kerberos, WPA, Cisco Wireless Networking, Wireless Interoperability.

REFERENCES
References available upon request

absorbentishe

Much better. You've shortened, but didn't cut anything improtant out. Oh, you've got Microsoft Cert. trainer twice.

Force 10

I thought twice would make a point... J/K

Sty

replace "Assistant Network Administrator" with "Systems Engineer". At least the description after that has nothing to do with actual networks.

And I might want to play down a little bit the "Network Topology, TCP/IP and VPN" part if you have never actually managed IGP and EGP side and never designed a real network on large scale. Also knowing RFC 791 by heart is a good starting point.

...I don't know about your country but if I was hiring I would ignore the certificate part.

Otherwise, good going .

__________________
br,
Sty

I route, therefore you exist

gar1976

You do seem to be doubling up on the certification.

Any Novell experience as well? Or is it all microsoft?

Nice, BTW.

Force 10

Thanks ya'll, I've posted my res to different sites and had 3 hits in 2 days. I appreciate your help!