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Old 10-11-2004, 03:50 PM   #1 (permalink)
Funran
 
Location: Norman, OK
Anyone work at gamestop?

If so, i've got my first interview on friday. I wanted to know what I should expect from an interview, and any tips from managers or assistant managers that might cruze these boards. I really want this job.
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Old 10-11-2004, 08:52 PM   #2 (permalink)
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Location: East Bay Area, CA
Well I'm not a manager or even assistant manager but I'll tell you what the manager asked me in my interview. Most of it was standard job interview stuff, why do you think you would be a good worker, why do you want this job etc. Two questions that stood out were about the game industry and it's customers. He asked me the average age of the gamer and what I thought about the direction of the game industry. The average age is mid twenties and the game industry is a multi-billion dollar industy, they make more than the movie industry, not counting dvd's.

Other than that, my advice is to appear enthusiastic about working and about games. Also, knowing about games will help, so if you do, be sure to tell your interviewer. It's always easier to recommend games when you've played them or at least know the cool features.
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Old 10-11-2004, 09:27 PM   #3 (permalink)
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Location: New Zealand
As a Manager of another gamestore I'm always looking for someone who can maintain eye contact, can talk freely and knows what (s)he's talking about. Knowing your product is a big one, but being able to sell it is a bigger one.

Do a Google, find questions and WRITE your answers down then throw them away.
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Old 10-11-2004, 10:24 PM   #4 (permalink)
Funran
 
Location: Norman, OK
thanks for the help guys.
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Old 10-11-2004, 10:45 PM   #5 (permalink)
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Which store are you applying at?
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Old 10-11-2004, 11:48 PM   #6 (permalink)
Funran
 
Location: Norman, OK
Norman, Oklahoma. My job interview is in the mall, but they are opening a new store, thats where i would like to work. its a free standing one, not in the mall.
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Old 10-12-2004, 07:59 AM   #7 (permalink)
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Location: 17TLH2445607250
Hmmm, well, that surely isn't the one I work at, LOL. Mall stores are interesting. I've never worked in a mall before, despite all of my retail experience. Game Stop is a pretty decent company. You may want to ask, however, if you'll get many hours due to the new schedule template. Right now stores are required to add people to the staff for the holidays, but they started a new schedule template and so most game advisors are only given one shift a week (I was lucky and got three because I turn over decent numbers, but...)
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Old 10-12-2004, 09:01 PM   #8 (permalink)
Funran
 
Location: Norman, OK
i hope i can get some shifts. but like i said they are opening a NEW store thats not in the mall, i hope i can be a perminate employee at that store.
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Old 10-15-2004, 01:17 PM   #9 (permalink)
Funran
 
Location: Norman, OK
I GOT THE JOB! I dont know much more, but he said it went well and he hired me on the spot. Anyone that works there, what kind of benifets do you get? Thanks
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Old 10-15-2004, 01:43 PM   #10 (permalink)
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Location: Iowa
Congrats man! I hope you get some mad discounts on games, that's what I would be after!
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Old 10-15-2004, 03:00 PM   #11 (permalink)
Funran
 
Location: Norman, OK
Quote:
Originally Posted by SiNai
Congrats man! I hope you get some mad discounts on games, that's what I would be after!

yeah sitting around, helping people with games, and looking at games sounds like a great job (I hope). Im just hoping a good discount, and maybe some random promotions and goodies here and there.
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Old 10-16-2004, 07:05 PM   #12 (permalink)
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Congratulations! What kind of questions did they ask because I handed in my app. about a week ago and was going to call tomorrow to set up a interview.
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Old 10-16-2004, 07:27 PM   #13 (permalink)
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Location: 17TLH2445607250
Well, as for benies:

15% all product (except systems) at any Gamstop, Babbage's or Software Etc.
20% off DVDs and CDs at Barnes and Noble
30% off Magazines and Books at B&N
50% off Cafe products at B&N

As for goodies, that depends on your store manager. I've been there a little over a month and received:

4 or 5 cool Game Tees (from reserves that the shirts were never given out on)
2 Star Wars Battlefront pre-order Stormtroopers that were never handed out
1 Halo 2 Live Headset that my SM got as swag from a gaming convention
other random knick-knacks


All-in-all it's a pretty sweet gig. Doesn't pay much, but for a part-time add-on it's sweet.
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Old 10-20-2004, 03:42 PM   #14 (permalink)
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Nevermind the tips, I got the job at Gamestop. Hooray for 15 percent of games.
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Old 10-20-2004, 05:04 PM   #15 (permalink)
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Looks like I got to this thread a little late, but I'm a manager at a Gamestop. If anyone else is wondering, here's what I can tell you about the interview and the job itself:

- You have to know video games. If you're on this forum, that really shouldn't be a problem. Know what the buttons on an Xbox controller are called, know who made the Dreamcast, and know the names of all of those little kid anime shows that spin off new games every other week (Pokemon, Dragonball Z, and Yu-Gi-Oh! for those out of the loop).

- Know how to sell. You don't really have to hard sell anything really, but management does track the number of reservations and magazine subscriptions that you sell. If you're mortified by the thought of selling anything to anyone, put the application in the trash.

- In your interview, be articulate and forthcoming, but not overly anxious with your answers. You'll answer interview questions the same way you'll answer customer questions... if you blurt out the first thing that pops into your head, that's a bad sign.

- Be prepared to make minimum wage. For "salary requirements," either put $5.15 or something slightly higher. Applicants who demand $10/hr or more are generally passed over for interviews. Your local Gamestop might pay more than $5.15, but let that be a pleasant surprise and not an expectation. Face it, you're interviewing for a job at a video game store. Gamestop could pay their employees a dollar an hour in store credit and still have a stack of applications six feet high.

- Dress and act professionally. Be in slacks and a button-down shirt for your interview, but also when you pick up your job application. Come in, get the application, and leave. Don't fill it out in the store, and don't pick up an application after playing five games of NCAA 2005 on the demo Xbox. Put your application in the hands of a manager, don't drop it on the counter or hand it to a cashier. Make eye contact, have a good handshake, make a good impression. It's cool to be a gamer geek, but don't come in dressed like you're coming off the tail end of a 16-hour guild raid.

- Understand that you, yes you, WILL be working on the day that all major games are released. That means Grand Theft Auto and Halo 2, guys. If you planned on taking November 9th through 12th off for an intravenous Halo 2 festival, you should wait until afterwards to hand in your application. Today alone I had two people hand back their applications when I told them that they'd be working a shift on 11/9 (Halo 2 release date). You'll be working the day after Thanksgiving, and on the day after Christmas. No, you will not be able to get time off to go home for two weeks when school lets out (college guys). Your local Gamestop may have enough employees to let some of them have the holidays off, but seasonal employees are on the bottom of the food chain as far as time off requests go.

- This isn't an office job, you're working in a store with a very limited number of employees. Don't come in on Tuesday and ask for Friday off (won't happen), and don't call in sick to work so you can watch football. Every shift you miss has to be covered... and the flipside is, you can expect to get a call every now and then asking you to come in on short notice when someone else calls in. I've been a manager at the store I'm at for about three months, and I've only had one employee call in one time (and had one no call/no show).

- For your interview, be ready to answer the following questions (and not just for this job, this goes for every job you ever apply for):

1. What is your greatest strength as an employee?
2. What is your greatest weakness as an employee?
3. Have you ever taken anything from a former employer without permission? (the answer is no)
4. What do you think is the most important part of a retail job?
5. What does "customer service" mean to you?
6. Describe one instance at a previous job when you disagreed with a company practice or policy, and how you handled the situation.

Best of luck to you. I speak as a regular person here, not as any kind of spokesman for Gamestop or any of its affiliate companies. I have to specify that, because you'll also sign a form saying that you will not attempt to represent the company on internet forums or other public venues without written permission. So everything in this post is my personal opinion and experience, and does not reflect the opinion or practice of Gamestop, Inc. or its subsidiary companies.

And one more thing. You get to check out one game at a time, for free, as often as you like (stock permitting). I've got a copy of Tony Hawk's Underground in the PS2 that I'm bringing back in tomorrow
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Old 10-21-2004, 12:06 PM   #16 (permalink)
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Location: St. Louis, MO
I thought of my time as a grunt with Gamestop as more of a hobby than a job. 9 hours a week was the most my store would give anyone, and that was at $6 an hour. You will take a hit in both the pocketbook and the hour availability for the cool factor of working in a videogame store. On the flipside of this is the fact that, during the school year, it is not nearly as hard to balance two 4:30 shifts as it is to do 8 hours a day Saturday and Sunday and 4 on a weeknight like I've done at more lucrative but less exciting jobs.

It will probably also be the most mentally involved $6 job you ever take. Wrangling for subscriptions and reservations can be exciting and even fun at times, but realize that behind every eager smile and earnest attempt to help your fellow gamer you're going to be moving pieces in place to ultimately get that extra $5 or $10 at the register. If you get nothing else out of it, you'll be able to gague your natural ability as a salesman. I was pleasantly surprised at how I often was able to be the first or second best ranked employee, and now I'm considering a job in communications a lot more than I was before.

I'd recommend the job for anyone who's really into gaming. It'll teach you people skills in a way that few other jobs a teenager can get will. It won't get you anywhere in terms of money, though.
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