Tilted Forum Project Discussion Community - Half-Life 2 Paged Pool Memory Issues

I've been having trouble getting Half-Life 2: Episode One to run properly. I've visited the Steam support website and they suggested that if the paged pool memory when the game is running is larger than 150 MB that the system is using too much paged pool memory. They suggest ending processes that use paged pool memory, but I'm hesitant to start mucking about with system processes, especially if I'm unsure of which ones are essential and which ones aren't.

From Steam Support website:

Quote:

"If you have determined that your system is using too much paged pool memory, you can resolve the issue by closing processes that are using paged pool memory. You may determine which processes are using paged pool memory by watching the Paged Physical value as you close a process."

If anybody has any suggestions I'd appreciate it. I do not know what system information you need, but some other websites have suggested I run these and post.

Code:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 3:24:55 PM, on 2/14/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Boot mode: Normal



Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\ActivIdentity\ActivClient Mini\acachsrv.exe

C:\Program Files\ActivIdentity\ActivClient Mini\accoca.exe

C:\WINDOWS\system32\agrsmsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe

C:\WINDOWS\system32\IFXSPMGT.exe

C:\WINDOWS\system32\IFXTCS.exe

C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\WINDOWS\system32\lkcitdl.exe

C:\WINDOWS\system32\lkads.exe

C:\WINDOWS\system32\lktsrv.exe

C:\Program Files\National Instruments\MAX\nimxs.exe

C:\WINDOWS\system32\nipalsm.exe

C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe

C:\WINDOWS\system32\nisvcloc.exe

C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe

C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe

C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE

C:\WINDOWS\system32\PnkBstrA.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\system32\SearchIndexer.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\WINDOWS\system32\nipalsm.exe

C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe

C:\Program Files\HPQ\IAM\bin\asghost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\TEMP\OV8E2C.EXE

C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe

C:\Program Files\ActivIdentity\ActivClient Mini\accrdsub.exe

C:\WINDOWS\system32\AccelerometerSt.exe

C:\Program Files\Trend Micro\OfficeScan Client\Pccntmon.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\ActivIdentity\ActivClient Mini\acevents.exe

C:\WINDOWS\system32\ctfmon.exe

c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE

C:\Program Files\iPod\bin\iPodService.exe

c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

D:\Azureus\Azureus.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\VideoLAN\VLC\vlc.exe

C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\taskmgr.exe

C:\WINDOWS\system32\notepad.exe

G:\KeePass Password Safe\KeePass.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

Code:

--------[ EVEREST Corporate Edition ]-----------------------------------------------------------------------------------



    Version                                           EVEREST v4.20.1170

    Benchmark Module                                  2.3.212.0

    Homepage                                          http://www.lavalys.com/

    Report Type                                       Quick Report [ TRIAL VERSION ]

    Computer                                          COMPUTER_NAME

    Generator                                         USER_BONZO

    Operating System                                  Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)

    Date                                              2008-02-14

    Time                                              15:34





--------[ Summary ]-----------------------------------------------------------------------------------------------------



    Computer:

      Computer Type                                     ACPI Multiprocessor PC  (Mobile)

      Operating System                                  Microsoft Windows XP Professional

      OS Service Pack                                   [ TRIAL VERSION ]

      Internet Explorer                                 7.0.5730.11 (IE 7.0)

      DirectX                                           4.09.00.0904 (DirectX 9.0c)

      Computer Name                                     COMPUTER_NAME

      User Name                                         USER_BONZO

      Logon Domain                                      [ TRIAL VERSION ]

      Date / Time                                       2008-02-14 / 15:34



    Motherboard:

      CPU Type                                          Mobile DualCore Intel Core 2 Duo T5600, 1833 MHz (11 x 167)

      Motherboard Name                                  Hewlett-Packard HP Compaq nw8440 (GJ938US#ABA)

      Motherboard Chipset                               Mobile Intel Calistoga-PM i945PM

      System Memory                                     [ TRIAL VERSION ]

      BIOS Type                                         Unknown (12/19/06)

      Communication Port                                Communications Port (COM1)

      Communication Port                                ECP Printer Port (LPT1)



    Display:

      Video Adapter                                     ATI MOBILITY FireGL V5200  (256 MB)

      Video Adapter                                     ATI MOBILITY FireGL V5200  (256 MB)

      3D Accelerator                                    ATI Mobility FireGL V5200 (M56GL)

      Monitor                                           Generic Television

      Monitor                                           Plug and Play Monitor [NoDB]



    Multimedia:

      Audio Adapter                                     Analog Devices AD1981HD @ Intel 82801GBM ICH7-M - High Definition Audio Controller [A-1]



    Storage:

      IDE Controller                                    Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF

      IDE Controller                                    Intel(R) 82801GBM SATA AHCI Controller

      IDE Controller                                    Texas Instruments PCIxx12 Integrated FlashMedia Controller

      Storage Controller                                SCSI/RAID Host Controller

      Disk Drive                                        Maxtor OneTouch II USB Device  (189 GB, USB)

      Disk Drive                                        Sharkoon Flexi-Drive EC2 USB Device  (980 MB, USB)

      Disk Drive                                        ST980825AS  (80 GB, 7200 RPM, SATA)

      Disk Drive                                        WD 5000AAKB Externa USB Device  (465 GB, USB)

      Optical Drive                                     TSSTcorp CD/DVDW TS-L632D  (DVD+R9:6x, DVD+RW:8x/8x, DVD-RW:8x/6x, DVD-ROM:8x, CD:24x/24x/24x DVD+RW/DVD-RW)

      Optical Drive                                     VS7244N JWS488O SCSI CdRom Device

      SMART Hard Disks Status                           OK



    Partitions:

      C: (NTFS)                                         [ TRIAL VERSION ]

      D: (NTFS)                                         31000 MB (7774 MB free)

      H: (NTFS)                                         194474 MB (26768 MB free)

      I: (FAT32)                                        476813 MB (224623 MB free)

      Total Size                                        [ TRIAL VERSION ]



    Input:

      Keyboard                                          HID Keyboard Device

      Keyboard                                          Standard 101/102-Key or Microsoft Natural PS/2 Keyboard

      Mouse                                             PS/2 Compatible Mouse



    Network:

      Primary IP Address                                [ TRIAL VERSION ]

      Primary MAC Address                               00-1B-77-33-04-05

      Network Adapter                                   Broadcom NetXtreme Gigabit Ethernet

      Network Adapter                                   Intel(R) PRO/Wireless 3945ABG Network Connection  (192. [ TRIAL VERSION ])

      Network Adapter                                   WAN (PPP/SLIP) Interface  (155. [ TRIAL VERSION ])

      Modem                                             Agere Systems HDA Modem



    DMI:

      DMI BIOS Vendor                                   Hewlett-Packard

      DMI BIOS Version                                  68YVD Ver. F.0F

      DMI System Manufacturer                           Hewlett-Packard

      DMI System Product                                HP Compaq nw8440 (GJ938US#ABA)

      DMI System Version                                F.0F

      DMI System Serial Number                          [ TRIAL VERSION ]

      DMI System UUID                                   [ TRIAL VERSION ]

      DMI Motherboard Manufacturer                      Hewlett-Packard

      DMI Motherboard Product                           30A3

      DMI Motherboard Version                           KBC Version 40.17

      DMI Motherboard Serial Number                     [ TRIAL VERSION ]

      DMI Chassis Manufacturer                          Hewlett-Packard

      DMI Chassis Version                               

      DMI Chassis Serial Number                         [ TRIAL VERSION ]

      DMI Chassis Asset Tag                             [ TRIAL VERSION ]

      DMI Chassis Type                                  Notebook