"Thick" - speak English man......
:-) See the irony ?
As for the comment about the lying customers...I used to work retail and currently work in a service industry so yes I can understand all the stories above, but what really pisses me off is lying clerks.
Just last evening I dropped by the local home centre. Yes it was about closing time, but since I just wanted to know if they still had a 12" wood planer in stock, thought I could simply ask. If they did, I'd be about a 30 second customer.
Clerk told me she did not know about any planers, and since the tills were all ready shut down, she could not find out.
As I walk out the door I hear an announcement over the PA, "Please prepare for final till shutdown...etc"
Luckily there was a guy standing outside the loading dock who knew what was up, and was able to duck back in and check if there were any left, which sadly there were not.
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On the other hand here's a seasonal story for ya-all to continue complaining about stupid customers.
One year - it's X-mas eve, and a customer walks in around closing. No problem we have a very friendly attitude toward the last shopper of the evening.
He browsed around our (smallish) shop for a bit, and refused any assistance from the sales staff. Obviously he needed that one last present for his wife or something, cause he kept on retracing his steps back and forth.
We did every nice and friendly thing we could to assist the fellow, but after he'd kept us over an hour late on X-mas eve we had to ask him to please leave the shop so we could shut-down.