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Why being a computer technician sucks sometimes...
This is an IM conversation with my customer.....it's kinda funny yet i learned a lesson....some people can't assume responsibility for their own actions...
wendy-putting up my christmas tree says:
when, you came to our house and copied pictures to a cd, and then deleted them off the desktop, can i ever get them back? somehow when you did that i lost a bunch of pictures and i can find them,. and i haven't copied them to a cd, it was only done when you did it. so im hoping that there here somewhere
Merk.. says:
i put them all in one folder
wendy- putting up my christmas tree says:
ok cause there not on the disk
Merk.. says:
and i think i burned them to a cd for you
cause i know i didn't delete them
wendy- putting up my christmas tree says:
ok..well they didn't save then, cause there gone...
Merk.. says:
hmm can't help yah
double check that cd cause i checked it when i burnt it and it did work
wendy- putting up my christmas tree says:
well there are not there i just did
and i haven't done anything with the cd
Merk.. says:
hmm
wendy- putting up my christmas tree says:
well between the virus pop ups, the slow start up, taking up to 3 minutes after i click the print button for the print screen to come up, and me not being able to work on a flippen picture without it saying low memory, or system error all the time, this computer isn't fit to use.....i haven't had good luck with it yet....
im tired of trying to work on something that just plain doesn't work
Merk.. says:
well you need more memory
wendy- putting up my christmas tree says:
no i don't
it isn't a memory problem
Merk.. says:
yes it is
wendy- putting up my christmas tree says:
urr ive already had someone else look at it and i have plenty of memory in it
Merk.. says:
who mike?
wendy- putting up my christmas tree says:
you told me that i would have more than enough memory to use my photo shop, and i cant
i cant use anything
Merk.. says:
it is a memory problem
i had a customer last week had the exact same problem
upgraded the memory and it fixed it
wendy- putting up my christmas tree says:
well maybe your doing some thing wrong then.. , like i said you told me i had more than enough memory , so i don't like being lied to
we got this computer expecting it to work
Merk.. says:
you do need more memory
it's not my fault
i'm sorry but mike didn't diagnose it correctly
wendy- putting up my christmas tree says:
i never said mike looked at it,
Merk.. says:
well who looked at it?
wendy- putting up my christmas tree says:
none of your damn business. thats not the point, point is, you screwed me over with this piece of shit knowing what i would be doing with it, and now you expect me to pay more money for you to put more memory in it? i dint think so
Merk.. says:
i didn't fucking screw you over...i sold that to you for cost
i have to pay over $80 on taxes on it for you
thats how generous i was
wendy- putting up my christmas tree says:
and im suppose to be generous to you because it doesn't work? i should spend extra money taking it other places because you didn't make it work right? i don't think so. ill tell you what. you can have this back then,. you think you can make it work? go for it. refund the money and take it back then
putting up my christmas tree says:
i don't wanna and cant use this when it doesn't work
Merk.. says:
i can fix it it just needs more memory
wendy- putting up my christmas tree says:
urrrrrrrrrr
Merk.. says:
i didn't know you needed that much it would of cost more if i put more in when i first built it
wendy- putting up my christmas tree says:
then why did you say that? we would have payed more, but we talked about what i would need in memory, im not smart about computers, so thats why you said that everything was fine and i shouldn't have to up grade for a long time
not a couple months after we get it
Merk.. says:
i thought thats what you needed...i can't exactly know how much you would need....with some people its a hard thing to determine....every little program and nick nack you install takes up memory.....i didn't know how much every little detail would take up
wendy- putting up my christmas tree says:
well thats your job
Merk.. says:
well i can't be fucking perfect!!!
wendy- putting up my christmas tree says:
in a business you have to be, you have to know your shit, people expect you to, and if you don't then maybe you shouldn't be in business
Merk.. says:
fuck you if you want me to i'll buy your fucking computer and give it to someone that appreciates it
i have over 80 customers and they all love the work i do
wendy- putting up my christmas tree says:
fine
Hope you don't mind Merk. I edited it to make things a little more readable.
Last edited by redravin40; 11-19-2003 at 09:28 PM..
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