Quote:
Originally posted by Lasereth
Be careful with those fan controllers. My brother ordered one from Xoxide....
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well thats your problem, I used to be an admin at Xoxide.
Current Profile
Customer Service there is a bit sketchy, we could never get anyone from the store side to post on the forums and deal with customer complaints. They did for a while in the beginning, but now, they don't even look, the new admin makes a point to tell anyone with a complaint that thier case will be deleted simply because they dont wanna hear it because no one on the forum actually works for xoxide, they dont answer their emails, they dont do international customer service (they recently closed down the international orders so they dont ship there anymore) one guy got caught in the middle of the shut down and lost something like 300$ on an order. Xoxide never helped the guy.
They inflate thier shipping rates on purpose, I ordered a fan from them and they charged me in excess of 20$ for shipping to idaho.
I'll stop now. I have so many problems with that company its not even funny.