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TwistedFate · 08-13-2003, 09:55 AM

I charge $60/hr, billed in 15 minute increments with a minimum service call of 1 hr, customer pays for all parts needed.

I don't like flat fees because it's too easy for you to get screwed. Customers will keep finding things that need to be fixed, or "just check this real quick". And before you know it, your hourly rate is down to minimum wage range. Also with a flat rate, you open yourself up to a followup call in a week that they don't want to pay for thinking it should be a part of what they already paid for.

For that job I would consider an hourly/flat payout scheme. Hourly for the hardware work, flat for helping with the computer purchase for the reason the Heathen mentioned. It could take a while and a huge bill for that is not something most people would expect to see.

08-13-2003, 09:55 AM	#5 (permalink)
TwistedFate Crazy	I charge $60/hr, billed in 15 minute increments with a minimum service call of 1 hr, customer pays for all parts needed. I don't like flat fees because it's too easy for you to get screwed. Customers will keep finding things that need to be fixed, or "just check this real quick". And before you know it, your hourly rate is down to minimum wage range. Also with a flat rate, you open yourself up to a followup call in a week that they don't want to pay for thinking it should be a part of what they already paid for. For that job I would consider an hourly/flat payout scheme. Hourly for the hardware work, flat for helping with the computer purchase for the reason the Heathen mentioned. It could take a while and a huge bill for that is not something most people would expect to see. __________________ If you're not part of the solution, you're part of the precipitate. Last edited by TwistedFate; 08-13-2003 at 09:58 AM..