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I agree, billege. At least he's not suing for money. I do agree that the store messed up, and they DID own up to it. The guy won't, though, and that's where part of the problem lies. The lawfirm is messed up as well. They say the stores' response isn't good enough. That's just pathetic. They want money. That's the other part of the problem.
However, in my opinion, a lawfirm should NEVER have been brought in to this. THis guy got stupid when the store offered to refund him for the ENTIRE grocery purchase...not just the ribs, but EVERYTHING. That, along with a written apology, and a pledge to fix the problem would have satisfied me in this situation. He has ulterior motives, I think, and the lawfirm will exploit them if they need to. It's dumb. I agree with you, billege, on just about everything. You're absolutely correct.
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Generally speaking, if you were to get what you really deserve, you might be unpleasantly surprised.
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