just like etla, I also work at a help desk, and let me tell you that i know for a FACT that everything is logged. It also doesn't help that almost ALL of the cubicles at work no longer have full walls, so everybody can see anything that you are doing. It's hard enough to keep people from looking at your screen when they sneak up behind you, but it is even harder when the person doesn't even have to leave their cube to see what you are doing.
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