Quote:
Originally posted by Atomic Pinkie
Tech Support has it hard...we HAVE to help them fix their problem...you take a lady and ask her what version of windows she has...I have AOL 8.0
That is rough....
When they take online courses and don't even know how to navigate through the OS
Tech Support is the hardest thing to do!
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People like her piss people like me off, but for a different reason.
I'm no asshole when it comes to computers but when I call I guess it's in their training to treat everyone like an idiot.
It's fun sometimes because after the tech realizes that I'm not an idiot, I learn something new because he starts talking about why this fixes it and stuff like that. I've also had a lot of conversations with the Rogers Cable techs about their jobs and some of their stupid customers, because, sadly, I have to call them alot. But I don't blame the techs
.
Me: My router doesn't work, I think there's a conflict with my MAC addresses or something.
Tech: Alright, I want you to look carefully at your desk. Do you see the little white thing? It may be a shade of gray. Grasp it, not too tight, but so your hand is comfortable on it.
Me: You mean the mouse?
Tech: Right. Now use the little arrow on your desktop to go to the place marked "Start". Then click the left mouse button.
Me: Open winipcfg?
Tech: Uh, yeah...
Then the conversation turns from "Right click on my computer, then press..." to "Open System Properties". I like that.
Wow I just babbled a lot.