Interesting. I see lots of opinions formed by narrow world views here.
Arrogance is an important tool for me. My clients expect me to get things done for them. I foster that expectation. One of the most important ways to do so is to KNOW that there's nothing that they can send me that I can't get done. I'm very good at what I do. Especially when I'm dealing with East Coast clients, having the arrogance to say that explicitly is important. They expect me to be arrogant. It's the way they conduct business.
I am not, however, arrogant when I do business in rural areas or most of the West Coast states.
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"They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." - B. Franklin
"There ought to be limits to freedom." - George W. Bush
"We have met the enemy and he is us." - Pogo
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