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I complained about a large store once, and was asked to go in as a 'mystery shopper' and write a report - for which, as a student, I was very well paid. I was fair, and did praise good staff/practices. Reading your original post, I couldnt help but chortle at the thought of what you could write - say you said to bank A that bank B gave you tea and a biscuit because its their policy to offer if you are there more than 10 mins or something - would bank A run out and buy cream cakes to go one better and entice bank Bs customers are away. As you are not bein paid for your professional opinion.... I dont think a bit of fun for the greater good would be a bad thing. Question is, what can you get us all?
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