Xazy

I do mystery shops sometimes, and I came across a shop that puts me in the moral question if there is an issue to do it or not.

Most mystery shopper shops are paid for by the shop to make sure that their employees are doing what they are supposed to.

However the shop I am doing is for is for “BANK B” where I as having an affluent status, meaning I have a substantial amount in that bank, when I go to the teller “BANK A” wants to know if they try to deepen the relationship.

So for example let us say I go to Provident Bank where I might have a gold account. They want to know if the teller will try to get me to meet with a specialist to try to sell me products. What type of documents they show me, etc… This information though is allegedly for Citibank though.

Now personally I as a customer at Provident Bank not an employee I have no real confidentiality. I am not going out of my way to waste their time, and truth is I have appointment for myself to look in to some of their higher end products since I really am looking. The question is do you think you would have an issue taking the information you hear and use it as a mystery shopper.

By the way I did change the name of the banks involved.

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Now, a clever man would put the poison into his own goblet, because he would know that only a great fool would reach for what he was given. I am not a great fool, so I can clearly not choose the wine in front of you. But you must have known I was not a great fool, you would have counted on it, so I can clearly not choose the wine in front of me.