Several years ago I emailed a congressman about the local road improvements, they had planned in the area. I wished they would also build an underpass for lighter traffic in one busy junction. He replied (or his assistant). I don't remember the contents anymore, but for years after I received Christmas cards from his office.
My letter made no difference, the plans they had, had been there for decades and the underpass was not part of those plans. His interest in replying was to keep possible voters happy.
We are much smaller country and one congressman can sometimes make a difference locally, if he is contacted by people with enough enthusiasm. I believe politician can be motivated by getting more publicity, future elections in mind.
Politicians get easily accused of misusing public funds. People and media here are interested even in pile of boards, that appear in Prime Minister's private yard, wanting to know, whether he paid them from his own purse or not.
Surely it's easier to get their attention, if you are able to organize things well in order to have the politician come over. Media is constantly interested in any signs of bribery though, politicians need to be pretty wary, their fundings aren't harmfully linked to their own finances.
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