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I haven't witnessed any fuckery in person in awhile, but it's probably because I'm home most of the day. I think it's entitlement - everyone thinks they're special and their problem is more important and dammit, I want XYZ now! That, and common courtesy and manners are on the decline.
My mom works in retail. Her motto when she deals with people like this is "At least I don't live with that sorry sonofabitch".
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"They say that patriotism is the last refuge to which a scoundrel clings; steal a little and they throw you in jail, steal a lot and they make you king"
Formerly Medusa
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