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There seems to be a lot of tizzy about it, but everything Apple does seems to be surrounded by a lot of tizzy. That's mostly due to Apple's aggressive marketing; they like to crank the hype knob up to eleven, so when something goes wrong, it goes wrong full blast.
But they are still the industry standard, and the cutting edge of mobile technology and innovation. Which is why this glitch slipping through the cracks is so surprising; it seems like a very basic engineering issue that should have been caught very early in development and resolved before the phones went out to the public.
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