Wait? So they refused to refund this person's money despite not having the product this person paid-for?
I would be calling every number in the damn phone book for a media outlet, Better Business Bureau, and Attorney Generals' office demanding action.
That's just wrong on their part. Really scummy.
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"Final thought: I just rented Michael Moore's Bowling for Columbine. Frankly, it was the worst sports movie I've ever seen."
--Peter Schmuck, The (Baltimore) Sun
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