Quote:
Originally Posted by Halx
Derwood,
Its not my position to do that.
Redlemon,
The only way to save yourself at this point is to call your credit card company. This particular company (based off some of the 500 negative reviews I skimmed over) doesn't charge the card unless they ship the item to you. The funds, however, are reserved.
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One thing I learnt from working in the payment processing industry is if you don't get what you were expecting and the merchant is not dealing with you correctly, chargeback (dispute) the transaction with your credit card company. They will ask you to write and sign a letter explaining what happened and fax it in. They will refund you and the merchant will be charged.
Visa and MasterCard require that a merchant's chargeback rate is under a certain percentage if it is over they will be fined and eventually shut off.
With regards to reserved funds, this is temporary. An authorization reservs the funds on your card for approximately 3-7 days (depends on your card issuing bank) once that time has passed another charge that comes in can then reserve or take those funds.
An authorization number can still be used, after that time period, to settle or capture funds as long as as you still have credit available. The authorization number can be used for approximately 30days (depending on the card issuing bank).
Hope that helps.