View Single Post
Old 01-31-2008, 09:10 AM   #214 (permalink)
host
Banned
 
Quote:
Originally Posted by abaya
I've read all 209 posts, and I'll say it again (because it appears my post was lost in the melee): I'm an American, and when I'm in America, I'm still going to tip 15%, maybe lower... but not an effing cent more, no matter how great the food or service is. I was a waitress myself. I remain unconvinced that Canadians are any more assholish than your average American, or any other citizen of the world. I see absolutely no moral imperative to pay 20% as a tip, ANYWHERE. And I'm done.
All the "stuff" on the internet that supports my contention, right down to the "what's the difference between a Canadian and a canoe?".... you're right, that "stuff" is all "made up", and I'm wrong...it's just all a malicious plot to smear Canadians and other foreign visitors.

We'll be happy to welcome you, and serve you and take that pay cut and lost opportunity to serve a local who, in my market, is documented as tipping an AVERAGE of 19 percent at an AVERAGE restaurant....

Just extend one courtesy to us...we had a staff meeting several years ago, and management asked us to agree to a proposal that would improve service by offering the guests the opportunity to simply and immediately leave the bar and be escorted to the dining room when the table they were waiting for, or their reservation time, became available, WITHOUT having to ask for a bar tab, and sit through an added payment transaction.

We recognized, however, that eliminating one of two payments for our bar/dining patrons was in the interest of improving service. The bar staff, of course, wanted 19 percent multiplied times the bar tab of each guest, deducted from the bar checks that they transferred to us to consolidate with the dinner checks, deducted from our total tip on those transactions.

We weren't comfortable, taking a risk of mandatory 19 percent deducts because our experience was that some of our guests tipped lower than average. We compromised by agreeing to a deduct of 17 percent on the amount of each bar tab transferred to dining room checks.

So....stick to your guns....you know what you know. We'll take the pay cut when we serve you, and lose the opportunity to serve a local patron who will routinely tip 25 to 30 percent more than you (19 or 20 percent, vs. your 15 percent max.). There are enough locals and American business travelers to make up for the effects of your "principles", on our bottom line, not to drive us into some other line of work, just yet. When you write in the amount of the tip, after you've enjoyed your dining experience, consider that you've paid our owner every penny he asked for, and his supply chain, and all of the salaried and higher wage earning "non-tipped" employees, as well.

The only ones you've executed a pay cut, vs. the opportunity to be compensated to the level of the average that they normally received for their work in crafting your dining experience, were the waitstaff, the only ones who trusted you to do right by them....or not.

You'll "show us !", you've made it quite plain, and our other clientelle will help us make up for your lower, more principled tipping, but if we can persuade you to consider one thing....please pay your bar tab before you walk from the bar to your table. I've experienced tips so small from guests with larger bar tabs, that I've actually lost money serving them, and you've already assured me that, no matter what, your tip will be 2 percent less than what I have to pay back the bar for the 17 percent deduct on bar tabs.

During the 1996 Olympic games here, all restaurants simply added an 18 to 20 percent gratuity to each check, because it was anticipated that foreign visitors would become an increased portion of guest demographics, since many local patrons planned to be away during the period of the games to avoid the anticipated congestion. After the games, the restaurant owners ended this practice, and since, waitstaff is completely at your mercy, so....come on in, and "fire away" at us. At least now we know that how you tip isn't because of low currency exchange rates, or because you are unaware that the local patron at the table next to you tips an average just above 19 percent here. You tip the way that you do, because you can!

Last edited by host; 01-31-2008 at 09:14 AM..
host is offline  
 

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360