AHS is one of the ServiceMaster "brands" and your experience is likely to be influenced by the area manager or franchise owner. Like any insurance company there will be the incentive to not pay a claim, but the headquarter's management would frown upon a large number of customer complaints. If you have some reason to anticipate problems and you're willing to fight for claims payment, it might be worth getting the insurance. Otherwise, I wonder if any extended warrenty program is worth the premiums.
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"You can't ignore politics, no matter how much you'd like to." Molly Ivins - 1944-2007
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