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First things first - are you comparing 1 megabit-per-second rated speeds with 100 kilobyte-per-second speeds? There may be a bits-vs-bytes disparity there.
Secondly, the rated speed is only one measure, you may also have contention ratio issues if you have large numbers of users connected to the same exchange.
Thirdly, I don't claim to be an expert on these things - for all I know I may be quoting random mumbo-jumbo here.
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