Ack! Good point geeky! I'm kinda new to posting help online, usually like to do it hands on, but you are 100% right, that would be the best solution for someone if they weren't sure about formatting and all that, as it seems our TFP mate Pepe is.
Note Pepe, a format will destroy all the information on the hard drive (well at least the part that we usually have access to). If you are trying to save some data inside it then you have a new problem altogether, though thankfully not necessarily unfixable. Almost everyone here will tell you however that if you are willing to sacrifice the data then go for the format and reinstall.
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