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Tilted Cat Head
Administrator
Location: Manhattan, NY
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http://home2.nyc.gov/html/dca/downlo...dvertising.pdf
Quote:
The City’s Sales and Discounts Rule zeros in
on specific price-related claims. “Bait-andswitch”
ads (see below) are also restricted by
Section 396 of New York State’s General
Business Law.
The Department of Consumer Affairs enforces
all these laws. If you come across an ad that you
think is in violation of these laws, send a copy
of the questionable ad, along with a cover
letter, to:
Department of Consumer Affairs
Consumer Complaints
42 Broadway, 9th floor
New York NY 10004
The case will be docketed and forwarded to
DCA’s Legal Division for follow-up action.
You can protect yourself against phony ad
claims. Keep an eye out for these commonly
used “tricks of the ad trade.”
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NYC groceries are covered by Department of Agriculture normally but the above reads that it should be covered by the NYC dept of consumer affairs.
I would call 311 from Fine Fare all the time. In fact after you talk to Carlos and he doesn't honor the price, call them in front of him. Also let him know that you will send a letter to the Board of Directors who monitors complaints against his store especially since the grocery has to renew their lease every year for the next 5 years.
from nyc.gov:
Quote:
To file a complaint with DCA, you can…
Complete DCA's Online Complaint Form.
Print out the Consumer Complaint Form in English or En Espanol (in PDF) and fax OR mail it to DCA. Use this form for complaints about a Home Improvement Contractor.
If you have a complaint about a phone card, use this special form in English and Spanish (in PDF).
Or you can call 311 (or 212-NEW YORK outside NYC), New York City's 24-hour Citizen Service Center, and say you would like to file a complaint with DCA. When you give complaint information to the operator, include your name and mailing address, and the name and type of business you are calling about. The operator will tell you if the matter falls within the jurisdiction of DCA. If so, a complaint form will be mailed to you.
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__________________
I don't care if you are black, white, purple, green, Chinese, Japanese, Korean, hippie, cop, bum, admin, user, English, Irish, French, Catholic, Protestant, Jewish, Buddhist, Muslim, indian, cowboy, tall, short, fat, skinny, emo, punk, mod, rocker, straight, gay, lesbian, jock, nerd, geek, Democrat, Republican, Libertarian, Independent, driver, pedestrian, or bicyclist, either you're an asshole or you're not.
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